Job summary
An exciting opportunity has arisen for a kind and experienced administrator to join our friendly child and adolescent mental health Crisis team based at either Cross Lane hospital in Scarborough or Foss Park Hospital in York or The Orchards in Ripon.
NYY&S CAMHS Crisis and liaison service provides services and delivers care to children and young people in the locality who are experiencing mental health crisis.
As a member of the team you will work in the team office, alongsideclinical colleagues provide administration support to the clinical staff within the team. You will have also experience of managing petty cash, ordering office supplies.
The office is an area of high activity, and no two days are the same. If you are looking for a new challenge, enjoy variety in your work and are looking to be part of a team striving to make a difference, we will welcome your application for this role.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Main duties of the job
This role is at the heart of the multi-disciplinary team and is a pivotal role in the day-to-day operations. As part of the administration team you will work closely with clinicians, to ensure that they have everything they need to provide the best possible care to our service users.
We are looking for someone who feels comfortable multi-tasking in a busy environment and that can prioritise their workload and work to deadlines. An individual with excellent understanding and experience of using IT software such as Microsoft Office which will be used to maintain the trust systems and processes.
The successful candidate will have contact with service users, families and carers as well as members of the public, and will require excellent interpersonal skills and possess and uphold the trust values of Respect, Compassion and Responsibility.
About us
With a starting salary of £24,937 pro rata, per annum, a generous NHS pension scheme, a fantastic annual leave package (27 days annual leave plus bank holidays) and access to other NHS staff benefits and discounts and, it's not just the NHS pay scale and benefits that we offer that make joining our organisation an excellent choice, there are many development opportunities available, giving you the opportunity for career progression.
All staff have regular 1-2-1s, which provides lots of opportunity for discussion around achievements, challenges and aspirations.
Staff recognition is very important to us; we work closely with colleagues from across the Trust to support development, the staff voice, and to recognise teams and individuals through our Greatix and Star Award schemes.
We recognise that Administrators are professionals and are a valuable asset to our organisation. We understand that they have a key role in the support and delivery of our services and that their contribution helps us in achieving our aim of consistently providing safe and high quality care for our service users. The kind of care we would want for ourselves and for our loved ones.
Our organisation is on a 'Journey to Change' and as part of this journey, creating a great experience for our staff is one of three big goals. Ultimately, our aim is to be a proactive, responsible and mindful employer; recruiting, retaining and training our people, for the right roles, at the right time.
Details
Date posted
02 January 2026
Pay scheme
Agenda for change
Band
Band 3
Salary
£24,937 to £26,598 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
346-NYC-168-25-A
Job locations
Foss Park Hospital
Haxby road
York
YO318TA
Job description
Job responsibilities
We believe the job description will give you a clear picture of the day to day duties and tasks. Please read this thoroughly and if you have any questions, please don't hesitate to contact us - we'll be happy to help.
To be successfully shortlisted for this position, please read the job description carefully, and use your application to demonstrate how your knowledge, experience and skills match the post requirements.
Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.
Person Specification
Qualifications
Essential
1. Diploma/NVQ Level 3 in Business Administration or equivalent (or willingness to achieve within an agreed timescale
2. ITQ Level 2 or equivalent or willingness to work towards
3. Key skills in literacy and numeracy Level 2 or O Level / GCSE in Maths and English grade C or above
Experience
Essential
4. Significant secretarial/administrative experience
Desirable
5. Secretarial/administrative experience in a clinical environment
6. Experience of participation in service and quality improvement and initiatives
7. Experience of training/supervising junior administrative staff
8. Experience of handling monies and working within financial guidelines
Knowledge
Essential
9. Comprehensive knowledge of secretarial and administrative procedures and the ability to undertake associated tasks ensuring adherence to defined procedures and guidelines.
10. Comprehensive knowledge of Microsoft Office applications (Word, Excel and Outlook).
11. Understanding of confidentiality and the associated legal and policy requirements.
Desirable
12. Working knowledge of medical/psychological terminology.
Skills
Essential
13. Copy type and transcribe accurately from audiotape and/or shorthand, at a minimum speed of 50 wpm.
14. Input data accurately / efficiently
15. Demonstrate good organisational and diary management skills to include co-ordination of meetings and associated duties.
16. Communicate effectively in the English language and demonstrate both verbal and written comprehension skill.
17. Maintain concentration and attention to detail whilst also dealing effectively with interruptions.
18. Work on own initiative, prioritise work and consistently meet deadlines.
19. Depending on work area, supervise staff in a positive manner to facilitate delivery of an effective service.