An 'on the job' training opportunity, learning the basics of Tenancy Administration whilst carrying out the role. As part of the Tenancy and Property Management Teams, provide consistently excellent service to drive the growth and retention of Landlords and our Lettings portfolio.
Salary: £26,000-£28,000 DOE
Location: Feltham
Hours: Monday-Friday 8.30am-5.30pm - office based full time
Key Responsibilities
Admin experience desirable, but not needed
Work closely with your Tenancy Administration team ensuring all properties are legal, safe and ready for occupation
Deliver a five star service to our landlords and tenants through the life cycle of a tenancy
Ensure check-ins and check-outs are booked
Remain up to date with relevant legislation
Resolve issues quickly and efficiently
Ensuring our database is kept up to date with accurate information and log notes
Requirements & Skills
Willingness to learn, take instruction and assist wherever needed
Enthusiastic, 'Nothing is too much trouble' attitude
Logical thinking with creative problem-solving aptitude
Well presented
Preference for customer service experience
Has a professional approach, demonstrating high levels of integrity with great attention to detail
Organised, with a flexible approach to a varied workload particularly during busy periods
Confident, with excellent communication skills, using the telephone as first point of contact
Able to demonstrate initiative along with a 'can do' approach
Why pick us?
95% of our Managers & Directors started their career with us at entry level. We offer genuine progression, fast tracking our people into management roles.
We're proud to say we are London's only major firm of Residential Chartered Surveyors and the only Estate Agent in the UK able to provide both Government and industry specific professional qualifications, demonstrating our commitment to professionalism within our industry and attracting, developing and retaining the best talent
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