We are delighted to offer a Waiting List & Appointments Coordinator position within the Radiology Department at Northumbria Healthcare Trust. The role is based at North Tyneside General Hospital, with potential requirements to work across both sites.
We seek a highly motivated, enthusiastic team player with strong administrative skills. You will join an experienced, proactive, and friendly team serving patients throughout Northumberland and North Tyneside.
This position includes evening and weekend shifts on a rotational basis. The successful candidate will work within the Radiology Appointments team, providing high-quality patient care, liaising with patients and clinicians to schedule appointments across all specialties.
Essential Criteria
* NVQ Level 3 or equivalent qualification/experience in a relevant subject
* Educated to GCSE level, with Grade C/Level 4 or above in English or equivalent, or relevant experience
Please note: We reserve the right to close this vacancy early once sufficient applications are received.
The role involves assisting in delivering a high-quality radiographic service, managing service lists, and ensuring patient details are accurate. Staff will contact patients to arrange diagnostic appointments, provide preparation information, and support communication via calls and inbox queries. The team manages appointments across multiple hospitals and community clinics, including the Northumbria Specialist Emergency Care Hospital.
Our services aim to give patients greater choice and control, supporting independence and reducing hospital admissions when appropriate. We prioritize high-quality patient care and strive to provide an exceptional experience, supported by one of the most extensive patient experience programs in England.
For further details or informal visits, contact:
* Name: Alexandra Rose
* Job Title: Waiting List & Appointment Lead
* Email: Alexandra.Rose@northumbria-healthcare.nhs.uk
* Phone: 07895886884
Alternatively, contact Rachel Rye, Administration Manager, at 07745 104965.
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