Are you passionate about supporting people out of homelessness? We are looking for people who bring a range of skills to the organisation to help us meet our mission. ?HARP is Southend-on-Seas leading homelessness charity and every year we work with around 1,000 local people to help them overcome or avoid homelessness.? It is an exciting time to be joining HARP. The organisation has undergone significant change and growth over the past twelve months and we have ambitious plans for the future which will continue to transform lives. About The Role We are looking to recruit a dynamic and innovative leader to manage a small team for our exciting new project. The role will be leading a team of 5 to delivering an intensive high quality individualised support service for long term rough sleepers experiencing multiple disadvantages and complex needs. Working with a trauma informed approach to ensure client needs and aspirations are at the centre of the support planning process and that all aspects of the service are delivered within a psychologically informed environment. The project will aim to offer a variety of support and work in partnership with other local organisations and providers to achieve this. Main responsibilities include: To actively direct team members in their day-to-day work to ensure that each resident receives a consistent, high quality and responsive service. Pro-actively ensuring the service operates effectively, that codes of professional conduct are adhered to, and that all team members maintain high quality standards of work practice Ensure the project workers are delivering trauma informed approaches, and this is reflected in assessment, support and risk management planning Ensure that incidents/safeguarding are fully managed and appropriately addressed, using a reflective practice approach to review each situation Lead and support the project workers in creating a community of support and empowerment with a focus on building individualised and highly personalised skills and resources to aid long-term recovery. In conjunction with the head of specialist services and the team, facilitate a program of continuous improvement in an environment with support. Enabling access to resources they need in order to achieve positive and sustainable outcomes. To contribute to the continuing development of the service by reviewing and evaluating the offer, keeping up to date in relation to best practice, new ideas and ways of working Develop and deliver a suitably tailored, and co-produced range of activities and on-site specialist services using a strengths and recovery framework, ensure client needs and aspirations are at the centre of the support planning process and that all aspects of the service are delivered within a psychologically informed environment. Ensure that information on the HARP In-Form database is accurate and fully up dated so that it is always available for monitoring and reporting purposes and in line with Data Protection requirements. Manage participation and outcome data, collate information onto the database and produce relevant reports evidencing the effectiveness of service delivery.(KPIs) ADZN1_UKTJ