Join Our Team as a Customer Service Advisor! Are you a people person with a knack for helping others? Do you thrive in a fast-paced environment and love making a difference? We're a leading facilities management company seeking a Customer Service Advisor to join our dedicated team. In this role, you'll be the first point of contact for our customers, taking inbound calls to report repairs and ensure they receive an outstanding experience every time. You'll become a pro at providing technical advice to help diagnose faults and expertly raise repair appointments for our engineers. Making sure customers feel like our number one priority and are fully informed throughout the repair process will be your mission. What we're looking for: While you don't need to be a building repair expert, we're seeking individuals with: Excellent communication skills A proactive approach to problem-solving High attention to detail Ideally, previous experience in a phone-based customer service role Whether you're new to contact centre work or a seasoned professional, we're committed to helping you reach your full potential! What's in it for you? Comprehensive Training: Your first three months will be dedicated to developing your customer service skills and building foundational technical knowledge to diagnose repair needs. Career Progression: After your initial training, you'll enter the next stage...