Job Description
Join our team and you’ll be responsible for driving business transformation and optimising processes through the effective use of Salesforce and other related technologies.
Working in theCommercial Systems & Intelligence function, you will be experienced in Salesforce and have a blend of analytical, technical and business acumen with a proven track record for delivering innovative solutions that align with business objectives.
You will play a vital role as we reimagine the labour market to make it work for everybody.
Your responsibilities
1. Lead on high complexity/value initiatives: Review and analyse existing business processes to identify inefficiencies and areas for improvement; Use relevant techniques such as gap or use case analyses to recommend holistic solutions that align with business objectives; Develop and document business requirements and functional specifications.
2. Stakeholder management: Bridge the gap between various business department and technical teams to ensure effective communication and collaboration; Facilitate workshops and meetings to achieve clear outcomes with comprehensive outputs; Manage stakeholder expectations and ensure alignment with project goals; Facilitate complex and challenging discussions with all levels of stakeholders to get input and buy in.
3. Focus on business value and project success: Assist in planning of projects, ensuring they are set up to deliver on time and within budget; Use Agile tools and methodologies to drive progress and track deliverables; Drive informed business decisions by providing relevant analysis and information, including data analysis and interpretation as well as assessing urgency and risk; Coordinate with cross-functional teams to ensure project success.
4. Continuous improvement: Stay updated with industry trends and best practices; Contribute to the standardisation of internal BA artefacts; Provide training and support to more junior members of the Business Analysis team.
Qualifications
5. Proven experience as a Business Analyst working on high complexity/value initiatives.
6. Proven experience working with Salesforce and related technologies.
7. Strong track record of facilitation with multiple, diverse and complex stakeholder groups.
8. Proficient in business process analysis (including all relevant tools and techniques) and systems development lifecycles.
9. Strong and concise communicator, who can demonstrate critical thinking and problem-solving skills and be curious by nature and dares to ask questions, challenge ideas or question the status quo in a constructive way.
Additional Information
We’re a community here that cares as much about your life outside work as how you feel when you’re with us. Because your job shouldn’t take over your life, it should enrich it. Here are some of the benefits we offer:
10. 29 days holiday allowance + bank holidays
11. Private medical and dental healthcare
12. Matching pension contribution of 4 or 5% (after 3 years of service up to 10%)
13. 24/7 Employee Assistance Programme
14. Life Assurance Cover
15. Cycle to work scheme
16. Hybrid working model (3 days working from the office)
17. Volunteering days
18. and you can bring your dog to the office on Mondays and Fridays!
Our commitment
Equal opportunities are important to us. We believe that diversity and inclusion at The Stepstone Group are critical to our success as a global company, so we want to recruit, develop, and keep the best talent. We encourage applications from everyone, regardless of background, gender identity, sexual orientation, disability status, ethnicity, belief, age, family or parental status, and any other characteristic.
As a global business we further our DEI and sustainability progress by working with national and international bodies and are proud to have been recognised for our work - both locally and internationally, including:
19. Armed Forces Covenant: Bronze Award, Employer Recognition Scheme
20. EcoVadis: Bronze Award
21. Fertility Friendly Employer, accredited by Fertility Matters at Work
22. RIDI (Recruitment Industry Disability) Awards: Inclusive Technology Award 2024
23. Stonewall: Gold Award
24. Stonewall: Top 100 Workplace Equality Index (85)