About the Company
Meridian Mortgagesis a premier mortgage brokerage firm in the UK, dedicated to helping individuals and families secure their dream homes. We specialise in a comprehensive range of mortgage solutions, including Residential Mortgages, Buy-to-Let Mortgages, Remortgages, and Protection Insurance. Our commitment to innovation and customer-centric services sets us apart in the financial industry.
At Meridian Mortgages, we believe in fostering a culture of integrity, excellence, and continuous improvement. Our team is empowered to take initiative and is equipped with the tools and resources to deliver exceptional service. We pride ourselves on our ability to provide personalized financial solutions that meet the unique needs of each client, ensuring a smooth and efficient mortgage process.
Job Summary
We are seeking a motivated and dynamic New Business Specialist to join our team. In this role, you will be the first point of contact for all perspective customers, providing exceptional customer services whilst presenting, selling and prompting Meridian Mortgages' services. The ideal candidate will possess strong verbal and written communication skills whilst also being solution orientated to provide the best level of service to our cliental.
Responsibilities
* Be first point of contact with our prospective customers and present, promote and sell Meridian Mortgage's services
* Financially qualify customers to assess their suitability to complete a property purchase
* Review documents and research client circumstances to establish the right mortgage solution
* Keep customers (builders and potential mortgagees) up to date with progress
* Cultivate excellent working relationships across all key stakeholder groups; builders, brokers and potential mortgagees
Requirements
* Proven experience in a customer service role delivering on Contact Center KPI's and sales targets.
* Excellent communication and interpersonal skills, capable of building rapport with clients
* Strong organisational skills, with the ability to manage multiple tasks simultaneously.
* Have experience of financial services with the new build sector (Desirable)
* Have a good work ethic and demonstrate our company values:
* Future Focused – Creating relationships that last a lifetime
* Innovative – Prepared to be different
* Respect – Treat everyone with kindness and respect
* Service – Passionate about going further than the extra mile
* Togetherness – Connected by mutual trust
If you are passionate about driving business growth and possess the necessary skills, we encourage you to apply for this exciting opportunity as a New Business Specialist.
Pay range and compensation package:
* Competitive Salary
* Death in Service Benefit
* Discounted Private Health Care
* Pension Scheme
* Rising holiday entitlement for long term service
* Access to training and development
Equal Opportunity Statement:
Meridian Mortgages is an Equal Opportunities Employer. The organisation provides equal employment opportunities regardless of ethnic origin, gender, nationality, religion, physical ability, sexual orientation, marital status, parental status, or medical history.
Job Type: Full-time
Pay: £25,000.00-£28,000.00 per year
Benefits:
* Company pension
* Life insurance
* Private medical insurance
* Sick pay
Experience:
* Customer service: 1 year (preferred)
Work Location: In person