Job Description
BCNO combines two long-standing osteopathic educational institutions - The European School of Osteopathy based in Maidstone and The British College of Osteopathic Medicine based in London.
We are seeking a Registry Manager to lead the delivery of effective, compliant, and student-focused Registry services across the BCNO Group’s Kent and London campuses. The role oversees the full student lifecycle, including student records, assessment administration, attendance and engagement monitoring, and regulatory reporting.
It requires 3 days a week in Kent and 2 days a week in London until 2028.
Key responsibilities:
Student Records & Data Management
* Maintain accurate student records across the full student lifecycle, taking responsibility for data integrity within the student records system.
* Oversee the archiving of student records, ensuring compliance with Registry policy, GDPR requirements, and audit expectations.
* Manage data quality processes and checks, archiving, and internal and external data returns.
* Produce and coordinate internal and partner-facing Registry reports and data returns for senior management, academic teams, and validating partners.
* Support Registry processes for Plymouth-validated programmes and international provision.
* Manage the student enrolment process and support the delivery of student induction with the Programme Lead.
Attendance, Engagement & UKVI Administration
1. Oversee student attendance and engagement monitoring ensuring accuracy and compliance with institutional and regulatory requirements.
2. Manage and deliver UKVI compliance and escalate risks appropriately.
3. Identify and flag non-engagement issues, working with academic teams to support interventions.
4. Liaise with Finance on interruptions, withdrawals and non-