What you’ll be doing:
* Working closely with a small team of managers to ensure the store runs smoothly every day.
* Taking responsibility for the daily operations of the store, often being the only manager present with full accountability.
* Collaborating with a team to complete all tasks, ensuring customers are served efficiently and safely.
* Managing people, including performance, capability, disciplinary actions, scheduling, and payroll.
* Supporting other nearby stores as needed in a network of convenience stores.
What makes a great customer & trading manager:
* Experience in line management within a fast-paced, operational environment.
* Exceptional customer service skills and ability to coach a team to deliver the same.
* Achievement of KPIs and performance targets.
* Experience handling disciplinary, performance, and employee relations issues.
* Ability to lead store operations independently in the absence of senior management.
Working for us has great rewards
Salary depends on experience, store size, complexity, and location. Benefits include:
* Discount card with 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks; increased discounts on Fridays, Saturdays, and paydays.
* Annual performance-based bonus scheme.
* Free food and drinks for colleagues.
* Generous holiday, maternity, and paternity leave.
* Pension scheme with company contributions of 4-7.5%.
* Sainsbury’s share scheme at discounted rates.
* Wellbeing support including counseling and legal advice.
* Colleague networks for support and development.
* Cycle to Work scheme for purchasing bikes and gear.
* Discounts on gym memberships, restaurants, holidays, and retail vouchers.
An inclusive place to work and shop:
We are committed to diversity and inclusion, providing resources, development opportunities, and support for all colleagues. We celebrate diversity through initiatives and events. For more information, please see here.
Reasonable adjustments: If you need accommodations during application or interview, please let us know, and we will support you.
Leading in our stores:
Our managers are the driving force behind our business, inspiring teams with bold leadership and a passion for service. They ensure product availability, safety, and seamless operations, creating rewarding experiences for colleagues and customers alike. This is how we bring our purpose to life, one impactful action at a time.
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