Activities Assistant
Location: The Mole Resort
Basic Salary : £12.21 per hour
Hours per week: 20-40
Deadline to apply: End May 2025
Here at The Mole Resort, we have lunched a
brand new resort set in 125 acres of beautiful Devon countryside, jam-packed
with delicious food and drink and a whole lot of exciting activities.
As an Activities
Assistant you are required to provide a professional, dynamic and friendly service to our guests demonstrating a good understanding of the products and
services available.
What will I be doing?
As an Activities Assistant, you will support the Leisure and Activities
Manager in planning, organizing, and implementing a variety of recreational
programs and activities designed to enhance the guest experience. This role is essential in creating a vibrant atmosphere and ensuring guests have access to engaging and enjoyable
activities.
·
Taking activities
bookings and checking in guests.
·
Handling
activities enquiries demonstrating good knowledge.
. Providing a safe and secure environment for guests especially young guests.
·
Interact
with guests to encourage participation in activities. Build positive
relationships and provide personalized attention to ensure each guest’s needs
and preferences are met.
·
Prepare
activity areas, including arranging furniture and equipment. Ensure spaces are
clean and safe before and after activities.
·
Work closely
with other staff members to coordinate activities
·
Adhere
to all safety protocols and organizational policies. Ensure all activities are
conducted in a safe and respectful manner.
·
Ensuring
facilities are maintained to the highest standard as well as all work areas.
·
Reporting
any faults or maintenance issues to the correct department
·
Following
operating procedures for opening and closing the facility
·
Communicating
to guests in a professional friendly manner
·
Complying
with current health and safety legislation
·
Liaising
with other departments promoting teamwork
What are we looking for?
To successfully fill this role as an Activities Assistant at The
Mole, you should maintain the attitude, behaviours, skills, and values that
follow:
·
Positive attitude and willingness to learn
·
Good, confident communication skills
·
Commitment to delivering high levels of customer
service
·
A neat and tidy appearance and adherence to
uniform requirements
·
Flexibility to respond to a range of different
work situations
·
Ability to work on your own or in a team
Previous experience in a hospitality or leisure
environment is advantageous
Although previous experience would be beneficial, it is not
essential as full training will be provided.
You will be key in delivering our brand of fabulous stays
and active days.
What’s in it for me?
There’s plenty of perks when it comes to joining the Mole
Resorts team which include;
·
Competitive rates of pay reviewed annually.
·
Discounts available across a range of quality
products from supermarket shopping to wellington boots !
·
Local cinema and days out discounts.
·
Employee Assistance Programme to help with
life’s challenges.
·
Complimentary use of spa facilities
·
Discount on food and drink on site
·
Restaurant and hotel discounts across the
region.
·
Share of service charge
·
Staff fully equipped rest area with staff meals
·
Flexible working and shared holiday
·
Attentive onboarding programme
·
Fantastic discounts across L+R Hotels
We are in the process of building a
team that we can develop through support and training to further your career,
resulting in opportunities for progression in a fantastic location.
We value each and every staff member so please come and join
us, who knows where it will take you?