Activities Assistant Location: The Mole Resort Basic Salary : £12.21 per hour Hours per week: 20-40 Deadline to apply: End May 2025 Here at The Mole Resort, we have lunched a brand new resort set in 125 acres of beautiful Devon countryside, jam-packed with delicious food and drink and a whole lot of exciting activities. As an Activities Assistant you are required to provide a professional, dynamic and friendly service to our guests demonstrating a good understanding of the products and services available. What will I be doing? As an Activities Assistant, you will support the Leisure and Activities Manager in planning, organizing, and implementing a variety of recreational programs and activities designed to enhance the guest experience. This role is essential in creating a vibrant atmosphere and ensuring guests have access to engaging and enjoyable activities. · Taking activities bookings and checking in guests. · Handling activities enquiries demonstrating good knowledge.. Providing a safe and secure environment for guests especially young guests. · Interact with guests to encourage participation in activities. Build positive relationships and provide personalized attention to ensure each guest’s needs and preferences are met. · Prepare activity areas, including arranging furniture and equipment. Ensure spaces are clean and safe before and after activities. · Work closely with other staff members to coordinate activities · Adhere to all safety protocols and organizational policies. Ensure all activities are conducted in a safe and respectful manner. · Ensuring facilities are maintained to the highest standard as well as all work areas. · Reporting any faults or maintenance issues to the correct department · Following operating procedures for opening and closing the facility · Communicating to guests in a professional friendly manner · Complying with current health and safety legislation · Liaising with other departments promoting teamwork What are we looking for? To successfully fill this role as an Activities Assistant at The Mole, you should maintain the attitude, behaviours, skills, and values that follow: · Positive attitude and willingness to learn · Good, confident communication skills · Commitment to delivering high levels of customer service · A neat and tidy appearance and adherence to uniform requirements · Flexibility to respond to a range of different work situations · Ability to work on your own or in a team Previous experience in a hospitality or leisure environment is advantageous Although previous experience would be beneficial, it is not essential as full training will be provided. You will be key in delivering our brand of fabulous stays and active days. What’s in it for me? There’s plenty of perks when it comes to joining the Mole Resorts team which include; · Competitive rates of pay reviewed annually. · Discounts available across a range of quality products from supermarket shopping to wellington boots ! · Local cinema and days out discounts. · Employee Assistance Programme to help with life’s challenges. · Complimentary use of spa facilities · Discount on food and drink on site · Restaurant and hotel discounts across the region. · Share of service charge · Staff fully equipped rest area with staff meals · Flexible working and shared holiday · Attentive onboarding programme · Fantastic discounts across LR Hotels We are in the process of building a team that we can develop through support and training to further your career, resulting in opportunities for progression in a fantastic location. We value each and every staff member so please come and join us, who knows where it will take you?