Do you have what it takes to lead a high‑performing team and make an impact across the UK?
Are you ready to take charge of operations for a company trusted by Nike, TK Maxx, The O2 Arena, and Great Ormond Street Hospital?
Our client specialises in a wide range of electrical testing compliance services and electrical remedial / project work on a UK nationwide basis.
What will your role look like?
General Manager | Great Dunmow, Essex | Full Time | £55,000 per annum plus benefits
Team Leadership
* Conduct regular meetings with team members and deliver annual appraisals
* Engage with engineers weekly to maintain strong relationships
* Be involved in all recruitment stages for engineers and office staff
* Support in HR matters and provide guidance or training where required
Operations & Planning
* Plan, organise, direct, co‑ordinate, and control Field Service activity across the UK
* Ensure health and safety, environmental, quality, and process compliance in all activities
* Plan workload up to 3 months ahead to manage resources and recruit if required
* Use planning/programming tools to manage workload for yourself and your departments
* Conduct random spot checks on engineers and maintain the company fleet
Client & Financial Management
* Meet customer targets and expectations using resources cost‑effectively
* Develop relationships based on trust, integrity, and delivery
* Meet financial targets for revenue, P&L, margin, recoveries, invoicing, costs, and stock control
* Provide monthly forecasts and contribute to annual budget setting
* Support key client contracts to ensure works are planned, scheduled, and profitable
* Report and present internally and externally using formal and informal methods
Technical & Industry Support
* Support colleagues and clients with technical enquiries related to the electrical industry
* Produce electrical remedial/install quotations
* Liaise with clients and attend site meetings to provide technical advice
* Maintain knowledge of relevant regulatory and safety requirements
Other Responsibilities
* Influence colleagues and others outside direct reporting lines
* Any other reasonable task requested by the Board of Directors
Qualifications
* Has a minimum of 5 years' leadership experience
* Holds a Level 5 qualification in Business Management (or equivalent)
* Has at least 2 years' proven leadership experience with a successful record
* Is committed to customer service, health & safety, and process compliance
* Can manage, develop, and motivate a team effectively
Benefits
* Mobile phone
* 28 days holiday
* Company pension scheme
* Sick pay at the Line Manager's discretion
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