Requirements
* Experience in digital advertising and client facing roles
* Experience analyzing data and best practices to assess performance drivers
* Experience in optimising products and services based on client needs
* (Desirable) Experience managing mid-sized publishers and deep understanding of publisher challenges including monetization strategies, supply path optimization, and programmatic advertising
* (Desirable) Excellent quantitative and analytical skills, being comfortable with pulling reports, diving deep into the data, and analyzing trends using tools like SQL, Excel, or BI platforms
* (Desirable) Proven verbal and written communication skills, ability to effectively communicate across a broad range of technical and non-technical stakeholders
* (Desirable) Experience diagnosing and resolving technical issues in collaboration with Product Management and Engineering teams
* (Desirable) Customer-driven product thinking and ability to identify and prioritize product requests that drive measurable business outcomes
* (Desirable) Team player with proven influence and collaboration skills
* (Desirable) Knowledge of programmatic advertising space, header bidding, supply-side platforms (SSPs), demand-side platforms (DSPs), real-time bidding (RTB), and emerging ad tech solutions including CTV and retail media networks
* (Desirable) Proactive attitude with excellent project management, organizational, and analytical skills
* (Desirable) Experience with supply quality initiatives and brand safety standards
* (Desirable) Familiarity with privacy regulations (GDPR, CCPA) and their impact on digital advertising
* (Desirable) Track record of driving revenue growth and improving key performance metrics (eCPM, fill rate, win rate) for publisher partners
What the job involves
* In this organisation you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon
* We provide a highly customer-obsessed, team-oriented environment in our offices located in London, San Francisco, Santa Monica and New York City
* We are seeking a Strategic Account Manager to join the Amazon Publisher Services team to help build industry-leading solutions for publishers
* In this role, you will have the opportunity to join Amazon’s quickly growing advertising business, own strategic relationships with mid-sized publishers, and drive strategy and adoption of our industry-leading publisher solutions
* Manage relationships with our web, mobile and connected TV (CTV) publishers
* Oversee onboarding of new publisher supply and proactively find and execute optimization opportunities using data-led insights and AI-powered tools
* Monitor and maintain supply quality standards to ensure third-party inventory delivers high value for Amazon advertisers
* Successfully launch new publisher products, share publisher and overall marketplace feedback and guide publisher program strategy through cross-functional collaboration
* Employ consultative, long-term approach and build productive relationships with publishers as a trusted strategic advisor
* Innovate, develop, and iterate on services based on customer feedback and emerging industry trends
* Translate market feedback into product requirements, and collect market intelligence to help guide the overall direction of the program
* Partner with Product Managers, Solutions Architects to help them troubleshoot customer issues and drive technical solutions
* Analyze performance data and provide data-led insights to improve our advertising programs and maximize publisher revenue
* Work with internal teams to guide inventory allocation and optimize supply path strategies
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