Ryemead Commercial Group Ltd is an award-winning Commercial Window Cleaning company operating across London, Midlands & the South of England.
An exciting opportunity has arisen for a highly organised and experienced leader to join our management team as Contract Manager (London).
Skills and Experience:
* Comfortable operating and managing multiple sites across Central and Greater London.
* Proven experience of managing window cleaning or specialist cleaning operations and large contracts.
* Hands-On understanding of all window cleaning methods, processes, equipment and standards including Cradle, Rope Access, MEWP, Reach and Wash
* Excellent working knowledge of health and safety practices, including RAMS documentation.
* Confident in using IT systems, apps and latest CRM technology.
* Strong ability to exercise judgement, negotiate and make sound decisions when working to tight timescales.
* Exceptional communication skills, with the ability to build trusted relationships with clients, colleagues, and suppliers.
* Commercially astute, with a focus on delivering value and operational efficiency.
* Full UK driving licence (essential).
General overview of duties:
*
* Overall responsibility for key contracts
* Day to day team management and management of subcontractors
* Contract management
* Quality audits
* Health and safety audits
* Manage Risk Assessment and Method Statement documentation for all specialist works
* Client visits
* HR management of team including 1-1s and team meetings
* Toolbox talks
* Recruitment of new window cleaners
* Arrange and head-up staff training (in-house and external courses)
* Oversee maintenance of equipment and vans
* Oversee schedule of window cleaning and specialist cleaning jobs via CRM system
* Create quotes and carry out site surveys for new requests
* Oversee arranging access equipment hire i.e. MEWP, TM, SPIDER
* Oversee weekend works and night projects ensuring completion on time/budget
* Reporting into the Managing Director
Excellent opportunity for the right individual (from a similar role within the window cleaning industry) who has the ability to motivate a team, embrace challenges, overcome them and succeed in a rapidly growing and ambitious company.