At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.
So, what are you waiting for? Join a community that cares about you!
More about your role
As an Operations Coordinator, you will be responsible for assisting with the coordination of all surveying tasks and provide essential administrative support. Your main duties will include arranging appointments, managing diaries, and delivering excellent customer service by resolving queries from customers, third parties and contractors. You will also be responsible for maintaining accurate documentation, updating business systems, and processing financial requisitions and invoices.
Please note this is a fixed-term contract position until 31st March 2026.
Essential Criteria
Confident user of Microsoft Office applications (Outlook, Word, Excel, Teams) and other business systems, such as scheduling and case management systems.
Experience having difficult conversations with customers.
Strong administrative skills with a proven ability to produce accurate documentation, maintain records, and support reporting and data entry tasks.
Must reside within a reasonable commuting distance to our Leeds office to be eligible for this role.
More about you
You are a proactive and organised individual with a key eye for detail and an ability to remain calm when under pressure and multitasking. You communicate clearly and confidently, both verbally and in writing, and are comfortable engaging with customers, contractors, and colleagues across various channels. You can work independently as well as collaboratively within a technical team, and possess strong IT skills, particularly in Microsoft Office applications. Ideally, you will have experience in social housing, property asset management, and an understanding of property compliance and housing maintenance obligations.
The benefits
We are a large diverse and ambitious business, which will give you job security and all the challenge you could wish for. Here people can flourish, thrive, better themselves and work in fantastic communities with inspirational colleagues and customers.
We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package to help colleagues save money or make their lives a little bit easier which can include:
* Pension with matched contributions
* 35 days Holiday per year (including bank holidays) with the option to buy and sell holidays.
* Excellent sick pay
* Training
* Extra perks including huge discounts and offers from shops, cinemas and much more.
What's next?
If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us.
As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.
We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.
If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on skillsemployment@placesforpeople.co.uk.
If you are a recruitment agency please note we operate a PSL and do not take cold calls
Safeguarding
At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.
We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.
By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities