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General manager

Ilkley
Friends of Ham
General manager
£33,000 a year
Posted: 17 September
Offer description

We're looking for an experienced General Manager to join and lead the team at Friends of Ham, Ilkley.

This is a great opportunity for someone with a passion for artisan produce and a love for providing great service.

You will need to be enthusiastic, organised, a pro-active person who gets things done, possess great communication skills and be a natural at leading and nurturing a team. You will need to have the ability to think on your feet and respond to situations effectively as they arise.

We are a small family business with 2 locations specialising in craft beer and charcuterie in a relaxed, informal environment. The role would report directly to the Director and will be given the opportunity to have significant positive influence within the business.

Service is a large part of the role with a good proportion of your time spent "on the floor" so the role is suitable for someone who enjoys a mix of management tasks and customer interaction.

Duties will include

* Ensuring company standards are met at all times including service, procedure and cleanliness
* Helping to manage health & safety and compliance
* Recruiting, training and managing staff inc rotas etc
* Helping to implement new company policies
* Stock management inc running the stock system
* Ordering of stock and consumables
* Helping to drive sales and manage costs
* Serving customers - leading from the front

Essential for the role are

* at least 2 years as a General Manager or equivalent of a pub, bar or restaurant
* An interest in beer and a solid knowledge of beer styles
* A passion for quality produce
* Great communication skills and a confident leadership style
* A calm, measured temperament and the ability to "firefight" when necessary
* A keen eye for detail coupled with high standards
* Excellent organisational skills
* Personal licence
* Understanding of GP's and managing costs

Desirables are

* Experience of integrated till and stock system
* Good wine knowledge and ideally some formal training
* Knowledge/ interest in cheese and charcuterie
* Coffee trained

What we offer

* Salary dependent on experience
* 40 -42 hour working week - great for a healthy work/ life balance
* Share of Tronc - generally around £400 per month so £5K per year
* Free meal on shift, free drink at end of shift & staff discount
* External training opportunities - WSET, barista etc

We're ideally looking for someone to start in October but are flexible depending on notice periods etc and are most interested in finding the right person

Job Types: Full-time, Permanent

Pay: From £33,000.00 per year

Benefits:

* Company events
* Company pension
* Discounted or free food
* Employee discount

Work Location: In person

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