Job Title: Vehicle Damage Assessor (VDA)
Job Description:
We are seeking a skilled and experienced Vehicle Damage Assessor (VDA) to join our Accident Repair Centre team. As a VDA, you will be responsible for assessing the damage to vehicles and creating accurate repair estimates, ensuring customer satisfaction.
Responsibilities:
* Inspecting damaged vehicles to assess the extent of damage
* Creating accurate and detailed repair estimates using manufacturer's data and industry guidelines
* Liaising with customers and insurance companies to discuss repair costs and timescales
* Ordering necessary parts and materials for repairs
* Monitoring repairs and ensuring they are completed to a high standard
* Keeping up-to-date with manufacturer repair methods and industry standards
* Providing support and guidance to other members of the team as required
* Ensuring that all work is completed in accordance with health and safety regulations
* Keeping work area clean and tidy
* Maintaining equipment and tools
Requirements:
* Proven experience as a Vehicle Damage Assessor in an Accident Repair Centre or similar environment
* Thorough knowledge of vehicle repair methods, materials, and costs
* Ability to use manufacturer repair data and industry guidelines to create accurate estimates
* Strong communication and interpersonal skills
* Ability to build rapport with customers and insurance companies
* Ability to work effectively as part of a team
* Strong attention to detail and ability to work to a high standard
* Experience using estimating software
* Ability to work in a fast-paced environment and meet tight deadlines
* A valid driving licence
We offer a competitive salary and benefits package, including a pension scheme and training opportunities. If you have the required skills and experience, please apply with your CV and a cover letter explaining why you would be a good fit for this role.
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