Learning & Development Facilitator Hook Norton Contract: Full Time, Permanent Salary: £ 32,000 per annum Hours: 40 per week Our head offices based in the beautiful village of Hook Norton near Banbury. Here you will find our teams of finance, HR, purchasing, marketing & creative that support all of our locations across the Thomas Franks family. There is ample parking space available when visiting. We are looking for an experienced and talented Learning & Development Facilitator to join our growing team at our Head Offices in Hook Norton to create and facilitate training, learning and development events within the business in response to business strategy and training needs. General Responsibilities: Delivering an annual cycle of training programs that are aligned with the organisation’s objectives and having a strong understanding of what these are. Liaising with leaders and team members across the business regarding training and development plans. Seeking to understand the training needs of the business through informal discussion, observation and building good rapport with all team members within the business. Embracing and facilitating different approaches to development, including e-learning, mentoring or coaching. Having an awareness of the allocated budget and an ability to find solutions in order to implement the required training. Designing learning and development opportunities for all employees (i.e. customer service, values). Attending and representing L&D at regional meetings and events. Managing the administration and co-ordination of training and learning events. Working closely with other departments to deliver quality training across the business. Supporting and liaising with team members to develop their own career pathways. To attend team operational meetings and events several times a month. Promoting and supporting apprenticeships across the business. Key personal skills and attributes: Organised and driven. Excellent verbal and written communication skills. Team working abilities, listening skills, the ability to work on own initiative. The ability to communicate with the Senior Management Team regarding L&D opportunities within the business. To facilitate multiple projects and deadlines effectively. Reliable, honest and able to demonstrate an open attentive approach to customer service to our internal and external customers. Willingness to develop L&D skills to create more innovative L&D events. Knowledge / Competencies: Competent skills in the Microsoft suite including Excel, Word, PowerPoint, Teams and Outlook. Experience in training or teaching events. Working in a fast pace environment Has a valid driver's license and car Benefits Wider wallet scheme (discounts at major retailers, restaurants, gyms etc). Travel expenses paid. Volunteers leave - up to one day per year. Enhanced maternity, paternity and adoptive leave. Cycle to work scheme. Recommend a friend bonus. Unrivalled individual training and development. Well established apprenticeship programme. Team & company social events. Employee assistance programme. Workplace pension. Excellent career progression within a leading independent contract caterer. About us Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success. Disclaimer All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, Identity & reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974 and as such any criminal conviction, caution or bind-over must be declared. Diversity and Inclusion at Thomas Franks We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.