Role: Warranty Administrator
Location: Mercedes-Benz of Blackburn
Hours: Full-time, Monday to Friday
Salary: Competitive, depending on experience
Benefits: 25 days annual leave plus bank holidays, life assurance and pension scheme, discounted car purchase scheme, servicing and bodyshop services, discounted shopping portal, and more
Who we are
Marshall Motor Group was established in 1909 by David Gregory Marshall, starting in a small lock-up garage in Brunswick Gardens, Cambridge. We are now the UK's 7th largest motor retail group (AM100 11/24).
We operate over 130 franchise stores across the UK, selling cars, vans, trucks, and bikes.
Our vision is to be the UK's premier automotive retail group, recognized by colleagues, customers, and business partners. We aim to create a people-centric culture and deliver retailing excellence, positioning ourselves as an employer of choice.
We are part of Constellation Automotive Group, the largest vertically integrated digital used car marketplace in Europe, ensuring transparency and trust in our dealings.
The role
As a Warranty Administrator, you will be part of the Aftersales team, working closely with workshop and service advisor teams to oversee warranty processes and ensure correct procedures are followed.
Who you are
* You have previous administration experience, ideally with manufacturer warranties.
* You possess confident IT skills; Kerridge experience is a plus but not essential as full training is provided.
* You are process-driven, organized, and able to manage your workload effectively.
* You can build good working relationships within your team and enjoy interacting with customers.
What you’ll do
* Ensure accurate and timely completion of warranty and departmental administration.
* Achieve departmental objectives and operate within legal requirements.
* Plan and manage your time to meet all deadlines.
* Greet customers and visitors professionally and courteously.
* Adhere to Group, Manufacturer policies, practices, and statutory legislation.
If you are interested in this opportunity or a career with Marshall Motor Group, apply online, and our recruitment team will contact you.
We are committed to employing qualified individuals and providing equal opportunities for advancement, promotion, and training, regardless of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
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