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We are actively seeking a Night Receptionist at Fanhams Hall in Ware, Hertfordshire who will be responsible for the hotel, the guests, and the operation during the night shift. The position requires working 16 hours per week, from 10:45 pm to 7:15 am.
Role Responsibilities
Lots to do but lots of fun
As a Night Receptionist, your responsibilities will include:
* Maintaining luxury standards of cleanliness and service at all times
* Operating cleaning machinery according to guidelines
* Using cleaning chemicals in line with COSHH guidelines
* Attending to guests' needs, including arrivals and departures
* Setting up conference and banqueting rooms as required
* Ensuring the security and safety of the property and guests, adhering to company policies and legislation
* Performing regular security patrols
* Working as part of a team to enhance the guest experience
* Maintaining effective communication across departments to maximize revenue opportunities
The Ideal Candidate
* Previous experience as a night receptionist or porter
* Ability to work independently and as part of a team
* Availability to work overnight shifts
* Good communication skills and high level of spoken English
* Exceptional organizational skills
* Genuine, approachable, and attentive personality
* Flexibility
Package Description
And now for the good stuff
We are committed to our people, providing excellent training, development, and progression opportunities. Benefits include:
* 29 days holiday (increasing with length of service), prorated for part-time hours
* 50% discount on food and beverage across all properties
* Significant discounts on room nights across all properties
* PERKZ discount scheme & online guides on exercise, wellbeing, and finance
* Free meals on duty
* Recognition and rewards scheme
* Access to training and development programs
* Membership in BCorp, focusing on people, product, and planet
* Free downloads of newspapers, magazines, and books
* Cycle to work scheme
About the Company
Are we right for you?
We look for four main qualities:
* Bags of character — be yourself at work
* Enjoy being around others — smiling and chatting genuinely
* Extra milers — go beyond the basic job description
* Put your heart into helping guests — sincerity matters
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