We currently have an exciting opportunity for a Team Manager to join our clean water team at Themes Gateway to work at the UK’s only desalination plant.
As the team Manager, your role will have a significant impact in contributing to fundamental improvement projects at Thames Gateway Water Treatment Works. You will lead a team of senior shift controllers, specialist process technicians and a skilled maintenance team, and have the attributes to coach them, to ensure that their activities are integrated within the day-to-day operation of the site.
As the successful applicant, it will be expected that you have a sufficient understanding of operations in a process-related industry, and sufficient experience in people management.
Your impact in the role will be immediate and will contribute to a better understanding of our processes on-site in the context of asset standards, site-wide improvements in health and safety, and improved capacity to carry out front-line process checks and maintenance activities.
This role is unique as well as challenging and rewarding in that its defined responsibilities allow for improvements on a site-wide scale.
What you’ll be doing as The Team Manager
* People Management – You will be responsible for all the basic principles of people management. You will ensure that monthly team meetings and 1-2-1s are in place and that the company Performance Development Review framework is adhered to. You will track and manage the performance levels of individuals, administering support where required.
* Coaching and mentoring – A key aspect of the role is coaching. The subject matter will be the water treatment process at Thames Gateway Water Treatment Works, and the related asset standards. Your team as individuals and a collective must have an understanding of how to undertake their frontline activities, but also why they are doing them. You will have adequate resources and support from other departments in carrying out coaching, but you must possess the attributes required to be a good coach – personable, a good listener, and able to communicate and subsequently track learning requirements.
* Process Management – You will work closely with the process engineer and technical team to ensure that all processes on site are working optimally. Your team will carry out the frontline operational checks and rounds from which risks can be mitigated or resolved. They will also possess the training to assist skilled tradesmen when the needs arise on-site. For this dynamic to work effectively, teamwork is essential both at the managerial and also at the technician level.
* Health and Safety – You will have a leadership role in health and safety. A health and safety culture starts with people, and you must ensure that your team as individuals and as a collective are making safe hazards on site where they can and that they are reporting the issues so they can be administered on Safeguard. You will ensure that the basic principles of the Thames Water Health and Safety policy are enforced and that you manage the subject by the company health and safety manual. By focusing on the basics, and good, accurate communication, you will contribute towards improved health and safety standards on site.
Base Location: Thames Gateway - Essex - IG11 0AD.
Working Pattern or Hours: 36 Hours Monday-Friday.
What you should bring to the role
* Previous experience in a process-related industry is essential. Previous experience in the water industry is desirable.
* Previous experience in managing operational staff is required, but what is essential is an appreciation of the importance of employee engagement and team structure in enabling performance
* Since coaching is a significant aspect of this role, it is vital that you are a good listener, that you can communicate well, and that you are adaptable to needs down to an individual level
* An ability to work in a team and understand the importance of team dynamics is essential.
* A strong focus on, and a good working knowledge of, health and safety is essential
* An ability to prioritise, and organise workload is required. The successful candidate will be expected to consider operational strategy beyond just the day-to-day and will plan ahead
What’s in it for you?
* Competitive salary up to £40,000 per annum depending on skills and experience.
* 26 days holiday per year increasing to 30 with the length of service (Plus bank holidays)
* Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
* Personal Medical Assessments – Open to all once a year.
* Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.
Who are we?
At Thames Water, our purpose is crystal clear - to deliver life’s essential service so our customers, communities and planet can thrive.
Water is life’s great leveller. Every living thing needs it, every single day. From people to plants, birds to bees, farms to factories, we all need it to thrive, and we’re committed to taking care of it for us all.
But keeping water flowing is becoming harder. From scorching summers to wetter winters, extreme weather affects everything from our pipes to our local rivers. We need to keep millions more kettles boiling, public services operating, washing machines spinning, showers running and more, so every drop is more precious than ever. Are you ready to play your part?
Working at Thames Water
At Thames Water, we recognise that people are at the heart of our business. To help us succeed in providing life's essential service, we need a range of skills and capabilities, representative of society throughout our business.
We seek to attract and retain a cultural mix of people who can offer different but complementary attitudes, values, talents, and knowledge. We understand the importance of appreciating and harnessing the unique skills, experiences, backgrounds, and differences that each individual brings.
Our over-arching diversity and inclusion aim is to ensure Thames Water is a diverse and inclusive great place to work. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process.
Find out more about working at Thames Water.
When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business, meet colleagues and earn some extra money along the way.
Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.
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