Role and Salary
Role: Maintenance Team Leader x 2
Hours: 40 hours per week
Contract: Permanent – Full Time
Location: Barnstaple and surrounding areas
Salary: up to £39,080 (dependent on experience)
About The Role
As Maintenance Team Leader, you will:
* Provide line management and supervision of maintenance activities, within our planned investment programme.
* Have experience working within kitchens and bathrooms, along with window, door and roof upgrades.
* Ensure maintenance activities are delivered efficiently and effectively, meeting time and cost targets.
* Conduct site inspections and surveys, ensuring safety and quality standards are met, and drive continuous improvement.
* Mentor, coach, and support the development of team members to build organisational resilience and deliver an effective service.
* Oversee the day‑to‑day management of internal and external contractors, ensuring works are completed to the highest standards.
* Lead delivery teams to provide a cost‑effective, customer‑centric service.
* Support the Delivery Manager and asset leadership team in achieving the highest technical standards for planned investment projects.
Key Responsibilities
* Lead and motivate teams to deliver outstanding results in kitchen and bathroom upgrades.
* Ensure compliance with Health & Safety legislation and best practice, including CDM Regulations, RIDDOR, COSHH, and HASAWA.
* Manage budgets, procurement, and stock control to achieve best value.
* Liaise with the Neighbourhoods Team to ensure properties are let within KPI deadlines.
* Provide comprehensive induction and ongoing training for new staff and apprentices.
* Investigate areas for service improvement and implement continuous improvements.
* Deliver excellent customer service, handling complaints and queries professionally.
* Liaise with colleagues, contractors, and customers to deliver a customer‑centric service.
What We Are Looking For?
* BTEC Level 3 /ONC Building or equivalent trade qualification, or relevant experience (willingness to study if required).
* Management training (desirable).
* Site Supervisors Safety Training Scheme (SSSTS).
* Health and safety qualification (IOSHH or NEBOSHH).
* Proven experience managing and motivating staff in a customer‑focused environment.
* Strong technical knowledge of responsive repairs, procurement, and contract management.
* Excellent communication, organisational, and decision‑making skills.
* Good IT skills and ability to adapt to bespoke systems.
* Full clean driving licence and ability to work at height or in confined spaces.
Why Join NDH?
* Be part of a values‑driven organisation committed to community wellbeing.
* Work in a supportive team environment with opportunities for professional development.
* Make a tangible difference in the lives of our customers.
* 27 days holiday plus bank holidays.
* 7% employer contribution pension.
* Cash Plan up to £1600 per year.
* Employee Assistance Programme (EAP).
* Health & Wellbeing Support.
* Family Friendly Policies.
* Cycle to Work Scheme.
* Tech Scheme.
* Refer a Friend Scheme.
The successful candidate will be required to complete a Basic DBS check.
Closing Date
Monday 1 December 2025 – 09:00
Interviews: w/c 1 December 2025
We are proud to be a Disability Confident Employer. As part of this commitment, we operate a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role to which they have applied. We request that all applications are submitted with a completed Equality & Diversity Form.
For alternative formats or further information, please contact the HR team on 01271 313352.
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