Estate Manager - Super Prime Residential Development
North West London
£70,000 - £80,000 + Package
Monday - Friday | 9:00am-5:30pm
An exceptional opportunity has arisen for an experienced Estate Manager to oversee a highly prestigious, super-prime residential development in North West London. This is a hospitality-led environment tailored towards UHNW residents, delivered to exceptional five-star standards.
The successful candidate will take full operational responsibility for the development, ensuring seamless service delivery, outstanding resident experience, and exceptional presentation across all areas of the building and amenities.
Key Responsibilities
Lead and manage the on-site concierge/front of house team, driving performance and service excellence
Deliver a premium hospitality-led resident experience with strong on-site presence
Build trusted relationships with residents, guests, contractors, and stakeholders
Oversee all hard and soft service contractors, ensuring compliance and SLA/KPI performance
Manage day-to-day operational delivery across the estate and communal amenities
Ensure full compliance across Health & Safety, fire safety, and statutory obligations
Conduct regular building inspections and maintain exceptional presentation standards
Handle resident matters professionally and diplomatically within a UHNW environment
Ideal Candidate
Experience as a Building Manager, Estate Manager, Development Manager or Property Manager within super-prime or premium residential environments
Alternatively, luxury hospitality experience with strong residential crossover
Strong experience managing concierge/front-of-house teams
Excellent resident-facing service standards and stakeholder management skills
Technically and operationally competent with the ability to manage contractors confidently
Polished, calm under pressure, and able to balance hospitality with operational authority
Additional Info
Fully site based
Full handover period provided
Long-term opportunity within a highly regarded operation
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