Fleet Hire Desk Assistant - Durham County Council Location: Durham, DH7 8XL Contract Type: Full-time, 3-6 months contract Hours: Can be discussed during interview Durham County Council is seeking a Fleet Hire Desk Assistant to support our Fleet Services team. This is an excellent opportunity for someone with strong administrative and customer service skills to join a busy, public-facing service. Role Overview You will be working closely with the Fleet Hire Desk Supervisor and Fleet Business Manager to ensure the smooth running of the day-to-day hire operations. This includes managing hire contracts, supporting customers, and ensuring compliance is maintained at all times. Full training will be provided on the specialist systems used by Fleet Services. Key Responsibilities * Assist in the day-to-day operation of the Fleet Hire Desk * Support with hire contracts and ensure compliance with council processes * Provide excellent customer service to internal and external stakeholders * Use systems and spreadsheets (Excel) to complete administrative tasks * Maintain high levels of accuracy and attention to detail * What We’re Looking For * Experience in a public-facing or customer service role * Ability to work accurately and follow instructions * Team player with a flexible approach * Good IT skills (Excel experience desirable) * Strong communication and organisational skills * What’s on Offer * Full training on all specialist systems * Supportive team environment * Opportunity to work within a respected local authority