Salary: £38,000 - 55,000 per year Requirements: Competent level of technical documentation knowledge Competent network and firewall audit knowledge Competent network troubleshooting experience Experience in change, risk and incident management Network Architecture design supporting infrastructure and software design principles Cisco switching and routing protocols to CCNA/CCNP Ansible platform automation Cisco wireless networking Cisco CATALYST, Nexus, and SAN switches Checkpoint / Cisco ASA firewalls Palo Alto firewalls Cisco ISE, Prime, DCNM, APIC-EM toolsets Experience in MPLS Solarwinds enterprise monitoring ITIL Desirable experience: AWS/Azure Cisco ACI networking SD Wan experience F5 BigIP load balancing devices F5 WAF administration Responsibilities: Provide deep technical knowledge for design, build, and implementation of infrastructure solutions Own and manage complex production incidents, collaborating with technical teams for resolution Co-ordinate initiatives for service improvements, ensuring task completion by colleagues Continually assess and revise processes to improve team efficiency and effectiveness Mentor and coach peers within the team Participate in an on-site hybrid approach, working in Coventry at least 1 day a week and 2 days per quarter Be available for out-of-hours support rota, approximately every 4 months after training Technologies: AWS Ansible Azure Cisco Firewall Support ITIL Load Balancing MPLS Network Nexus WAF Cloud DevOps More: At Coventry Building Society, we are proud to be a mutually owned organization with a mission to conduct business ethically and responsibly. With the recent acquisition of The Co-operative Bank, we continue our commitment to trust and service for over four million members. We offer competitive benefits, including 28 days of holiday plus bank holidays, a personal pension scheme with matched contributions, and life assurance. Recognized as a Great Place to Work, we foster a culture of reward, recognition, and inclusivity. Our team promotes flexibility and diversity, ensuring that every voice is heard and valued. last updated 6 week of 2026