Department: Internal Technology Location: Oxford, UK Description We are seeking an experienced and forward‑thinking Programme Manager to lead Aurora’s enterprise‑wide transformation of our core business processes and systems. This role will be pivotal in delivering a programme that will streamline and digitise our lead‑to‑cash operations, remediate and enhance our CRM and ERP estates, strengthen data foundations, and drive sustainable scalability across the organisation. Reporting to the Head of Internal Technology, you will work closely with technology teams, business leaders, and external partners to translate strategic objectives into an actionable, well‑sequenced delivery programme. You will oversee multiple workstreams spanning process redesign, systems optimisation, data and reporting enablement, and integration/automation, ensuring alignment, effective prioritisation, and timely execution. This role is the internal programme leadership, taking responsibility for coordinating all internal activities and working closely with our strategic delivery partner project team to orchestrate the entire programme. This is a unique opportunity to shape the future architecture, processes, and operating model of a fast‑growing global organisation. You will join a highly collaborative environment and take a leading role in a transformation that will underpin our continued expansion, improve operational efficiency, and enable future innovation—including AI, automation, and advanced analytics. We are looking for someone who has a high attention to detail and can hit the ground running. This is a chance to have a significant impact an organisation where individuals thrive on change and to work within an innovative and growing SME. Key Responsibilities Programme Leadership & Governance: Lead the end‑to‑end delivery of Aurora’s enterprise transformation programme, ensuring alignment with strategic goals, target state design, and business priorities Establish and maintain robust governance structures, reporting mechanisms, RAID management, and decision‑making processes across all workstreams Manage programme‑level timelines, scope, budget, dependencies, and critical paths to ensure successful and sustainable delivery Stakeholder Engagement & Communication: Build strong relationships with senior leaders and cross‑functional stakeholders across Commercial, Advisory, Finance, Technology, Legal, and People & Culture Communicate progress, risks, and change impacts clearly and proactively to executive sponsors and programme steering committees Facilitate workshops, design sessions, and roadmap discussions to ensure clarity, alignment, and shared ownership Partner and Vendor Management: Coordinate external consultancy partners, ensuring effective mobilisation, clear deliverables, strong performance, and value for money Ensure partner proposals, methodologies, and designs align with Aurora’s strategic intent and long‑term technology roadmap Change, Adoption & Continuous Improvement: Ensure programme outputs translate into measurable business outcomes, including efficiency gains, improved data quality, and enhanced user experience Work closely with the Change Manager to drive organisational readiness, training needs assessment, and adoption planning in partnership with business functions Promote a culture of continuous improvement, future‑proofing processes and systems to enable innovation and ongoing evolution Skills, Knowledge and Expertise Required attributes: Proven experience leading complex, multi‑workstream transformation programmes within technology‑enabled business environments Strong background in enterprise systems delivery, ideally including CRM (Salesforce) and ERP (Dynamics 365 F&O) or similar platforms Experience working with external consultancies or delivery partners Demonstrable ability to orchestrate process redesign programmes across multiple business functions Exceptional stakeholder management skills, with the ability to influence and engage senior leaders and cross‑functional teams Highly organised with excellent time management, prioritisation, and programme structuring capability Strong communication skills, with experience preparing clear executive updates, roadmap materials, and governance documentation Ability to work independently and collaboratively, taking full ownership while fostering teamwork and shared accountability A proactive, pragmatic, and solution‑oriented mindset with a passion for delivering tangible business value Desirable attributes: Formal programme or project management qualifications (e.g., MSP, PMP, PRINCE2, Agile certifications) Experience delivering large‑scale transformation in high‑growth or multi‑entity global organisations Familiarity with enterprise data strategies or modern data platform concepts (e.g., Microsoft Fabric, enterprise data layers) Understanding of integration architecture, API‑driven design, and automation tooling Exposure to lead‑to‑cash transformation programmes or back‑office systems modernisation What we offer Some of the benefits we include are: Private Medical Insurance Dental Insurance Parental Support Salary-Exchange Pension Employee Assistance Programme (EAP) Local Oxford Discounts Cycle-to-work Scheme Flu Jabs At AER, we are committed to offering flexibility in the way we work. Most of our roles are hybrid with a mix of in-office/home working and potentially adjustable working hours. Let’s discuss what works for you and AER during the interview process. The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage or civil partnership, pregnancy, and maternity. To apply, please submit your Résumé / CV, a personal summary, your salary expectations and please inform us of your notice period. Unfortunately, we are unable to accept applications via email, telephone, or social media platforms. To be considered for this position, please submit your application using the link provided. Applications submitted through any other channel will not be reviewed.