Centre Manager - London Bridge - £38,000 to £45,000 Dependant on Experience
My client, a luxury serviced office firm with over six sites across Central London, is seeking a dynamic and hands-on Centre Manager to join their stunning offices in London Bridge. The role involves overseeing the delivery of 5-star customer service and managing a team.
This is a fantastic opportunity to join a successful firm that encourages career development beyond traditional corporate hierarchies, promoting upskilling and mobility within the organization.
Requirements
* 3+ years in a building management role, ideally within BTR, PRS, or Hospitality
* Experience managing a small team is preferred
* Strong client relationship skills
* Highly adaptable, organized, with excellent prioritization skills
* Problem-solving abilities and keen attention to detail
Responsibilities
* Oversee a site team of two client experience assistants and one cleaner
* Conduct client service reviews and maintain high service standards
* Address client complaints effectively
* Manage pre-move-in and pre-move-out meetings, tasks, and inventories
* Handle revenue, budgeting, and profit and loss reviews
* Oversee billing, debt chasing, and financial transactions with clients
* Assess operational resources for efficiency
* Conduct health and safety, fire, and risk assessments audits
* Review and improve internal operational processes
* Maintain accurate documentation and client contract terms
* Manage facilities documentation and tendering processes
* Participate in operational meetings and report to the Operations Director
Hours and Salary
Office-based, Monday to Friday, 8am to 5pm or 9am to 6pm
Salary: £38,000 - £45,000 depending on experience
Benefits
* 33 days annual leave including bank holidays
* Performance-based annual bonus
* Fully paid training
* Social events
* Enhanced pension scheme
* Employee assistance programme
* Onsite gym access
If you are proactive and eager to advance your career within an established brand, please contact Megan on the Business Support team at Dove & Hawk Property Recruitment: 0208 059 7472.
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