Description:
As an Office Administrator, you will play a crucial role in ensuring the smooth and efficient operation of our office. The ideal candidate for this position would be a highly organized and proactive individual with excellent communication and critical thinking skills. The ability to work well under pressure, adapt to changes quickly, and maintain a solution-based mindset is essential for success in this role. This position is on-site Monday through Friday 8:30 a.m. through 5:00 p.m. in our Worcester office at 100 Front street.
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. More than 15,000 of the industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Office Coordinator/Receptionist at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 300 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC).
A day in the life.
1. Greet visitors, ensuring they feel welcomed; announce their arrival to appropriate parties.
2. Answer all calls to the main line and redirect as needed.
3. Maintain reception area and ensure its professional appearance.
4. Reserve and maintain conference rooms and hotel space, including catering set up/breakdown and A/V setup.
5. Pick up, drop off, and distribute daily mail, including overnight packages, courier, etc.
6. Order and restock office, mailroom, production room, and café supplies and alert manager to any significant changes in price or usage.
7. Keep neat and organized: office supplies’ closets, mailroom shelves, and the café cupboards and closet.
8. Ensure daily cleanliness of the café.
9. Replenish snacks and beverages.
10. Assist practices with administrative and clerical duties, including, but not limited to, mailings, printing, and binding projects.
11. Onboarding: New hire setup; content and assembly of swag bags, badges, floor plan, keys, record keeping, mailboxes, name plates, and welcome tour.
12. Offboarding: Return of equipment, badge terminations, and back-end adjustments.
13. Additional duties or ad hoc projects at the manager’s discretion.
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
14. Excellent communication skills, both written and verbal
15. Ability to solve challenges with minimal direction
16. Solution-based mindset with the ability to adapt to changes last minute
17. Proficient with Microsoft Word, Excel, Outlook and PowerPoint
18. Strong organizational and time management skills
19. Ability to maintain confidentiality and handle sensitive information with discretion
20. Ability to use computer keyboard and sit in a stationary position for extended periods.
21. Work is performed in a typical interior/office work environment, during core office hours of 8:30 AM to 5:00 PM Monday through Friday (eastern standard time)
22. Shared commitment to company values; Integrity, Collaboration Passion, Innovation, Accountability
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside our organization. We’ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.
Some benefits included in this role are:
23. Medical, dental and vision plans
24. 401(k) match after one year
25. Contribute toward student loan debt
26. Generous paid time-off programs ensure you have time to recharge including vacation days, personal days, sick days, holidays, volunteer day, and days for learning & development
27. Tuition reimbursement and professional development opportunities
28. Charitable contribution match programs
29. Stock purchase opportunities