Job Description
We are currently recruiting for a dedicated, highly organised, and experienced Administrator to join our vibrant, friendly and diverse Underwriting Support Team based in Cardiff. You will have an excellent telephone manner and interpersonal skills, coupled with excellent attention to detail. Although is role is based from our Cardiff office we will consider flexible working to including working from home.\n \nThis role would suit an individual who really enjoys working within an administrative environment and used to dealing with a high volume of incoming calls.
You will be provided full training in this role, being highly adaptable and quick to learn. As a natural multi-tasker and previous experience working within a fast-paced environment, you will be one that uses their initiative, managing your own workload and dealing with complex queries.\n \nAs the business goes through an exciting growth period, there will be lots of opportunities to get involved in other exciting projects. \n \nLocation: Based in the city of Cardiff there are great transports links should you wish to travel by train, car, or bus. \n \nResponsibilities: \n\nYou will be processing amendments to policies, liaising with brokers when necessary, and supporting the underwriting team with referrals and adjustments,\nYou will be assisting with the inputting of accurate data onto bespoke systems and Microsoft office systems, updating records in line with business service level agreements,\nYou will be issuing documentation, dealing with daily post and diary management,\nYou will be dealing with complex telephone queries, transferring these to the relevant departments,\nYou will be carrying out general administration business support as and when required,\n \nExperience\n\nYou will have excellent communication skills both verbal and written coupled with an excellent telephone manner and interpersonal skills,\nYou will have a flexible, adaptable, and pro-active approach to tasks with the ability to learn quickly,\nYou will be very customer focused with experience in dealing with a high volume of complex calls, working in a fast-paced environment,\nYou will have excellent organisational skills and the ability to manage your own workload in line with changing priorities,\nYou will be a great team player, with the willingness to support others,\nYou will be at a good level in using MS packages such as MS Excel, MS Word and Outlook\n \nWhy Join Us?\n\nCompetitive salary and benefits package\nFlexible working and holiday options\nPension, enhanced parental leave, and life insurance\nDiscounts on technology, travel, and leisure\nLearning and development opportunities\nVolunteering and charity support days\n \nJoin a company that values innovation, growth, and its people.
Apply now to take the next step in your career.\n#HP\n \nREF-(Apply online only)