LOCATION: The Potteries Centre PAY RATE: £13.10 PER HOUR SHIFT PATTERN: Saturday, Sunday, 16 hours per week If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help! ABM UK is a leading provider of facility service solutions in the UK, serving a wide range of locations including shopping centers, commercial buildings, and airports. With a team of over 3,500 skilled and motivated professionals, we prioritize safety, career development, and innovation. Our customized approach ensures that we understand the unique needs of each facility and provide tailored solutions. As a Security Officer at ABM UK, you will play a vital role in ensuring the safety and security of our clients' premises. You will be responsible for maintaining a high level of security, preventing unauthorized access, and responding to any security incidents that may arise. In addition, you will contribute to maintaining a safe working environment for both employees and visitors. Responsibilities Conduct regular patrols of the premises to prevent and detect signs of intrusion or unauthorized entry Monitor surveillance cameras, alarms, and access control systems Maintain a visible presence to deter and address any security concerns Respond to emergency situations, including fires, medical emergencies, and natural disasters Write detailed incident reports and maintain accurate records Collaborate with other security personnel and law enforcement agencies, when necessary Provide excellent customer service to employees and visitors, answering inquiries and addressing concerns Requirements Proven experience as a Security Officer or in a similar role Strong knowledge of security procedures and protocols Valid SIA license and/or relevant certifications (CCTV, First Aid, Fire Safety, etc.) Excellent written and verbal communication skills Ability to remain calm and handle stressful situations Attention to detail and a high level of observation Strong problem-solving skills and the ability to make quick decisions Benefits We’re proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM’s benefits, visit our About ABM: ABM (NYSE: ABM) is one of the world’s largest providers of integrated facility, engineering, and infrastructure solutions. Every day, over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience. ABM serves a wide range of market sectors including commercial real estate, aviation, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together. For more information, visit. ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.