Service Manager - Supported Living Complex Needs (Eastbourne, BN21)
Job Title: Supported Living Service Manager
Location: Eastbourne, BN21, East Sussex, UK
Salary: Up to £50,000 DOE
Employment Type: Full-time, permanent, 40 hours per week
Start Date: May/June 2026 or as soon as possible
Closing Date: 10/05/2026 (rolling interviews, may close earlier)
Exciting Opportunity for a Supported Living Service Manager – New Autism Service in Eastbourne
Pivotal People is exclusively recruiting a Service Manager for a brand-new supported living service for adults with autism in Eastbourne. This is a ground-up role where you'll shape the supported living service from day one, building your team and setting the culture. If you're a steady Service Manager with complex autism expertise who wants the autonomy to do supported living right, this is the role for you.
About the Service Manager Role
Our client is setting up a bespoke supported living service tailored to one young person with autism (PDA features) and moderate learning disabilities. As the Service Manager, you'll lead the final setup phase, ensuring routines and spaces meet the individual's supported living needs.
Key Responsibilities of the Supported Living Service Manager
* Lead and mentor staff in this supported living service
* Ensure high-intensity support: 3:1 transitioning to 2:1
* Manage two waking night staff – no sleep-ins for the Service Manager
* Provide hands-on leadership, working alongside your supported living team
Skills and Experience Required for this Service Manager Role
* Proven experience as a Supported Living Service Manager with complex autism and PDA understanding
* Ability to stay calm in challenges, focus team on the person
* Sees behaviour as communication, reacts with sense and kindness
* Experienced supported living practitioner (Deputy or Service Manager) who leads from the front
* Confidence to work directly with the individual when situations demand
Package and Remuneration for the Service Manager
* Salary up to £48,000 per annum + discretionary bonus
* 23 days holiday + bank holidays
* Life insurance
* Local and area support, local HQ
How to Apply If you want a supported living Service Manager post with real autonomy to build a service right, let's talk.
All offers subject to references and DBS. Apply with your CV or call Mike Tait at Pivotal People Care on (phone number removed)