Better places, thriving communities.
People Support Administrator
Salary: £26,
Mitie Care & Custody (C&C) is driven by a bold vision: to establish HMP Millsike as a place of restoration and rehabilitation, where prisoners can unlock their full potential and make meaningful, positive changes in their lives. We are excited by the opportunity Millsike presents: a blank canvas on which we can paint a bright future for our prisoners. Our mission is clear: to create an environment that empowers, inspires, and supports individuals to re-enter society with hope, purpose, and a life plan. To achieve this, we will set a culture of rehabilitation and restoration underpinned by integrity and high expectations. Prisoners will experience a dramatic shift from traditional prison environments. Millsike will be a vibrant, bustling community, teeming with industry, activity and opportunities for personal growth. Above all, we will ensure our approach offers a deep sense of safety/respect, through a supportive, uplifting environment, that helps prisoners to see their potential and that unlocks a brighter future for all.
Job objectives and responsibilities
Working as a People Support Administrator your role will include:
1. Acting as a dedicated point of contact for staff queries on a variety of matters, including but not limited to human resources, payroll and wellbeing queries.
2. Scanning and uploading documents to the central people system, ensuring accuracy, security and confidentiality at all times.
3. Maintaining a wide variety of databases, such as the sickness absence log, to ensure that all required paperwork is completed in a timely manner and submitted to the relevant reporting bodies.
4. Supporting departmental management across HMP Millsike with their recruitment needs, assisting with drafting job descriptions and person specifications, adverts, liaising with external agencies as required and leading on the administration of applicants and their applications.
5. Organising the scheduling of assessment centres and interviews for prospective applicants, including booking venues and coordinating resources.
6. Liaising with the training team to ensure candidates are being allocated onto the appropriate training courses.
7. Liaising with vetting partners to ensure vetting is being actioned in a timely manner and following-up with any queries as required.
8. Managing the onboarding process to ensure that offers and contracts of employment are issued within a timely manner following a recruitment campaign.
9. Working closely with the People Business Partner to track attrition levels to ensure that the Workforce Planning Committee can plan recruitment and training needs.
10. Providing administrative support as required within the establishment such as minute-taking for meetings.
Person Specification
We are looking for motivated, caring individuals who want to be part of our team that will play their part in the Government's drive to cut reoffending through effective rehabilitation; enabling offenders to turn their lives around for good. We will provide a safe, secure environment at HMP Millsike, thus providing reassurance to the public and victims of crime that perpetrators are serving a secure sentence for their crimes.
Essential
11. Excellent Communicator, both written and oral
12. Attain Enhanced Level 1 Ministry of Justice Vetting Clearance and Enhanced DBS
13. Relevant previous experience in an administrative role handling sensitive and confidential information.
14. Intermediate or better IT Skills: Proficient and confident using Microsoft Excel, Word, and Outlook.
Desirable
15. Highly organised
16. Self-motivated, adaptable, enthusiastic and positive approach.
17. Ability to work independently and as part of a team.
18. Ability to prioritise, work to deadline and have excellent time management.
19. Previous relevant experience within recruitment, human resources or administration.
As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable, and we would encourage anyone who might be thinking about a role in a secure establishment to get in touch.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .