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Outbound call centre agent

Blackburn
Warrantywise Ltd
Call centre agent
£20,000 - £25,000 a year
Posted: 1 October
Offer description

Lead Generator

Warrantywise are one of the fastest growing businesses in the North West, an award-winning warranty firm who continually rank as one of the best businesses in Lancashire. We are looking for a Lead Generator to join our ever-growing team, at our prestige office, the Rocket centre in Blackburn.

Warrantywise supply the highest quality extended vehicle warranties for all makes and models to private individuals as well as over 3000 independent dealer groups.

The last 12 months has seen us undergo huge growth that's taken the Warrantywise family from 50 to 150 people, and we plan to continue our rapid expansion during 2025 and beyond.

What does the role involve?

This role would suit someone who can work to a high standard in a fast-paced environment. Your role will entail;

* Working from a dialler to contact every lead across all departments.
* Data cleansing to ensure we are speaking to the correct contact.
* Abiding to GDPR.
* Hitting monthly conversions and call targets.
* Working from a call back system to ensure you are punctual in recalling leads.
* Deliver excellent customer service.
* Working individually and as a team.

Providing you are committed and motivated to your role, you will have the potential to earn great commission with set KPI's.

What we are looking for

At Warrantywise, we are looking for talented individuals who are committed to living our values and delivering an excellent service to our customers.

We need someone energetic and dedicated to the role. As this is a challenging role, we need someone who is motivated to hit KPI's and doesn't let minor setbacks hinder their performance and has the ability to work unsupervised.

Previous dialler experience is desirable but not essential.

Full training will be provided.

Benefits

* Salary £23,809.50, plus OTE.
* 22 days holiday plus bank holidays.
* 1 month unpaid sabbatical after 5 years of service.
* Company pension.
* Company supported healthcare (Free eye test, offer Able Futures support service).
* 30% discount on all warranty products for employees, friends and family.
* Interest free company loan up to £1000 (After 6 months of service).
* Excellent working environment.
* Recommend a friend scheme.
* Staff incentives.
* Social events.
* Progression within the company.

This role is Monday to Friday between 09.00am and 19.00pm and Saturday on a rota basis.

References upon request.

Job Type: Full-time

Pay: £23,809.50 per year

Work Location: In person

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