Job Description
What you’ll do…
* To be responsible for the cleaning and servicing of public areas and back of house areas overnight, ensuring that these are always cleaned to brand standards, and are well presented and maintained.
* To be responsible for reporting any maintenance defects in public areas and back of house to the housekeeping management team.
* To ensure that all Health and Safety standards are adhered to and any breaches in standards are reported to the Head Housekeeper.
* To ensure all cleaning materials are handled correctly and to be fully aware of COSHH regulations.
* To attend all training sessions required.
* To always maintain a positive and friendly attitude, even when working to find solutions to challenges.
* To provide the highest level of customer care, and to provide a friendly, helpful and responsive level of service for our guests.
* To assist in the cleaning of any other areas of the hotel as required.
Qualifications
What we're looking for...
* You have a high level of verbal and written communication skills and competent computer skills.
* You have the ability to build relationships with colleagues and customers
Additional Information
What’s in it for you…
* Competitive salary
* 28 days holidays (inclusive of bank holidays), pension, and life insurance.
* A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
* It’s ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
* Treat yourself once in a while with lots of retail & hospitality perks through our partners
* Enjoy a free night at The Hoxton and a meal for two when you first start with us
* Goes without saying, but we’ll feed you during your shift
* Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
* Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
* Lots of opportunity to progress and switch it up as part of a global family of brands
* Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
* Extra time off to volunteer with one of our partner charities
* Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
* Enhanced family leave for when you’re expanding your family
* An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact