Overview
At Capgemini Invent, we blend strategic, creative and scientific capabilities to deliver cutting-edge transformation solutions. Join us to drive transformation tailored to our clients’ challenges, informed by science and data, and powered by creativity and technology with purpose. We are shaping the future of HR through next-generation Operating Models, AI-enabled, intelligent automation, and human-centric employee journeys that enable business growth.
YOUR ROLE
In this role you will play a key role in:
* Lead the design and delivery of future-ready HR operating models, embedding shared services, automation, and AI to drive efficiency, scalability, and human-centred experiences. Applying innovative understanding of AI will impact the HR operating model.
* Manage complex HR transformation projects, overseeing multiple workstreams from strategy through to implementation, ensuring alignment with business goals and technology evolution.
* Shape and implement HR service delivery models, integrating Global Business Services (GBS) and leveraging emerging technologies to optimise performance and employee experience.
* Partner with clients to assess AI readiness across HR functions, including data, governance, process, and workforce capabilities, and build compelling business cases for transformation.
* Collaborate with cross-functional teams (HR, IT, legal, compliance) to simplify people technology landscapes and develop future-proof architectures that support agile HR operations.
Additional Role Opportunities
As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories:
* Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events.
* Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development.
* Learning & development – Training to support your career development and the skills demand within the company, certifications etc.
YOUR PROFILE
* Proven experience in HR operating model design and transformation, ideally within a consulting environment, with a strong understanding of shared services and GBS.
* Deep knowledge of how AI and automation is reshaping HR, including the ability to identify and prioritise use cases across the employee lifecycle.
* Strong project management skills, with a track record of leading complex, multi-stakeholder HR transformation programmes and delivering measurable outcomes.
* Excellent stakeholder engagement and communication skills, with the ability to influence c-suite senior leaders and build trusted relationships across client organisations.
* Curious, innovative and tech-savvy, with a passion for reimagining HR through the lens of emerging technologies and creating inclusive, human-centred experiences.
Optional: Required certifications, licenses or languages
* Currently working in consulting, and/or in Shared Services industry but having a consulting background.
* Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions.
* Experience of proposition building and delivery.
What You’ll Love About Working Here
You will be part of the Employee Experience & HR team, which has a collaborative culture. You will work with a diverse group of talented professionals who are passionate about HR, technology, Employee Experience, AI, and dedicated to delivering exceptional solutions to diverse clients. A team that thrives on creativity and innovation, constantly pushing the boundaries of what’s possible.
We were named one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.
Need to Know
At Capgemini we don’t just believe in inclusion; we actively work to make it a working reality. We embed hybrid working and offer flexible working arrangements. All UK employees are eligible to request flexible working arrangements.
Employee wellbeing is vitally important. We have trained Mental Health Champions across our business areas and provide wellbeing apps such as Thrive and Peppy.
We are committed to social impact through technology and sustainability. We were named among the world’s most ethical companies by the Ethisphere Institute for the 10th year. Roles may involve time away from home at short notice.
About Capgemini
Capgemini is a global business and technology transformation partner helping organizations accelerate their dual transition to a digital and sustainable world. We are a diverse group of 350,000 team members in more than 50 countries, with over 55 years of heritage. We unlock the value of technology to address the breadth of business needs, delivering end-to-end services across strategy, design, engineering, AI, cloud and data, backed by strong industry expertise and partner ecosystems. The Group reported 2024 global revenues of €22.1 billion.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Human Resources
* Business Consulting and Services
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