Support, Help Desk, 2nd Line, AD, SCCM, Intune, JIRA (or other service desk support software), SLA's, ITIL. Permanent position only. You must be commutable to the Guildford area. Our client is looking to recruit 2 additional team members for its growing support team. Currently, the team support users across the UK at the 2nd line level. Experience of working with SLA's and using service desk software is essential. Good technical skills around AD are essential, with some Intune or SCCM for updates and builds extremely beneficial. Excellent written and verbal interpersonal skills expected. ITIL, 3rd line support knowledge is a bonus. To start ASAP, the roles are 4 days a week in the offices near Guildford, Surrey. There is no sponsorship or visa transfer on offer. Interested? Then please get in touch with me ASAP