The Role: We are an award winning Managing Agent based in Watford looking for a Block Manager to join our team due to a number of exciting developments coming under management. The ideal Block Manager will come from a block or lettings background and be keen to pursue their career within block management. The role will involve the day-to-day running of a designated portfolio and liaising/taking instructions predominantly from Directors of Resident Management Company as we focus on properties where Leaseholders/Homeowners are in control of their developments. Responsibilities Include: Preparation of service charge budgets. Quarterly reviews and utilising methods to maintain budgetary control for service charges Work with accounts team to ensure service charge accounts are prepared, approved and distributed in a timely manner in line with statutory obligations. Day to day maintenance of the buildings and communal areas. React to and address maintenance reports received. Liaising with contractors regarding reactive maintenance. Approval of contractors invoices. Respond to general enquiries from Freeholders, Leaseholders, Management Companies and, where applicable, Tenants, in a timely and professional manner. Organise and attend Directors Meetings, where applicable. Organise and attend Annual General Meetings, where applicable. Managing major works projects and serving section 20 notices. Managing site staff such as cleaners and maintenance etc. Ensuring that properties comply with the current Health and Safety Regulations. Regular site visits to each property. Maintaining accurate and up-to-date records of all properties and Leaseholders/Homeowners. Providing excellent customer service. Comply with industry best standards. Key requirements: An understanding of and track record of block management is highly desirable. Must be a self-starter, proactive, organised, with good attention to detail. Great communications skills, both written and oral. Benefits: 24 days holiday, plus 8 days bank holiday. Time in lieu for any hours worked outside of core hours. Flexible working/home working opportunities. Financial support towards personal development. Opportunities to grow and progress. Wellbeing allowance Job Type: Full-time Schedule: Monday to Friday