Expleo is seeking an experienced IT Change Management Analyst to support our customer based in Warwickshire on an initial 12-month contract. This is an exciting opportunity to lead and drive change initiatives within a dynamic IT environment. The successful candidate will be responsible for managing process improvement and change management activities, ensuring minimal disruption to business operations while implementing best practices across the IT organization. Key Responsibilities: * Lead and execute IT change management and process improvement projects. * Apply methodologies including communication planning, stakeholder analysis, and organizational readiness assessments. * Monitor and manage the implementation of changes to minimize business disruption. * Act as a change agent, promoting and embedding best practices across IT teams. * Identify opportunities for change based on business process insights and system usage. * Coach and delegate tasks to junior professionals, providing guidance and oversight. * Solve complex problems and manage large-scale projects with limited supervision. Required Skills & Experience: * Proven experience in IT change management and process improvement. * Strong understanding of business processes and IT systems. * Excellent communication and stakeholder engagement skills. * Ability to manage complex projects and lead cross-functional teams. * Experience in coaching and mentoring junior team members. * Analytical mindset with a proactive approach to problem-solving