21680 We are seeking an enthusiastic individual to join us as a Veterinary Head Receptionist at Beechwood Veterinary Practice. Location: To be based mainly at Beechwood Kidsgrove Clinic Contract: Maternity Cover Hours: 38-40 hours per week About The Role Day-to-day responsibilities will include: Managing the Receptionist team, including training and providing support and guidance Supporting with Recruitment and liaising with the internal recruitment team Financial responsibilities such as till reconciliation and debt reconciliation. Additional Day-to-day Duties Of The Role Will Include Answering phones and booking appointments Responding to queries via phone, in person and email Registering new clients Completing insurance forms Dispensing medications Taking payments And most importantly; providing a warm and welcoming experience to our clients arriving at the practice What We're Looking For In Our Veterinary Head Receptionist Leadership skills would be highly desirable Resilient with the ability to cope with potentially distressing and emotional situations An excellent communicator with strong empathy Excellent customer service skills and experience in dealing with members of the public A positive attitude and excellent teamwork skills Proficiency in Microsoft Office and other database management and operating systems What We Can Offer You Salary will be dependent on experience and skills All the usual CVs benefits! To apply for this position, please click 'Apply Now'.