Salary: £40,000 - 40,000 per year Requirements: Commercial experience managing internal IT systems across desktop, server, network, and cloud environments Hands-on administration of Linux and Microsoft operating systems Familiarity with infrastructure-as-a-service platforms Experience with network and systems management tools Proven ability to implement and maintain strong security controls across an IT estate Skills in installing, configuring, and troubleshooting hardware, operating systems, networks, and applications Capability to produce clear, accurate technical documentation and procedures Excellent communication skills with a proactive, service-focused approach Strong troubleshooting and diagnostic skills across hardware, software, and networks Responsibilities: Manage and support internal IT systems across the organization Monitor the health, stability, and security of the IT estate and respond to alerts Maintain performance and resilience of core internal platforms Implement appropriate security controls ensuring compliance with internal standards Keep IT processes and procedures fully documented and up to date Assist clients in implementing technical fixes and improvements following technical assessments Deliver hands-on technical remediation work when required Produce documentation, templates, and supporting materials for service delivery and reporting Translate technical findings into practical, actionable remediation tasks Provide clear, high-quality documentation for delivery, project management, sales activity, and client needs Collaborate closely with internal staff to support their day-to-day IT requirements Liaise with technical teams to streamline delivery of remediation and improvement activities Support leadership with continuous improvement initiatives across IT and related services Contribute to the development of scalable processes and frameworks as service demand grows Technologies: Cloud Hardware Support Linux Network Security Firewall Mobile VPN More: We are a well-established, highly reputable technical organization located in Cheltenham, dedicated to innovation, quality, and a close-knit team culture. Our company genuinely invests in its people, encourages new ideas, and allows you the autonomy to shape how our internal systems evolve. In this hands-on role, youll work in a modern, technology-driven environment where reliability, security, and continuous improvement are at the heart of everything we do. Youll have the opportunity to take real ownership, work with modern technologies, and be part of a supportive team that values technical excellence. This position is fully onsite and may require occasional travel to other UK client sites. last updated 15 week of 2026