We are excited to be recruiting a full time Receptionist for a Luxury Hair Salon renowned for exceptional service, elevated client experiences, and leading hair artistry, ensuring every client leaves feeling their absolute best. As the first point of contact, our reception team is essential in creating a warm, polished, and professional environment. The Role: As a key member of our reception team, you will be the welcoming face of the salon, ensuring every guest feels valued from the moment they arrive. You’ll oversee the front desk, manage appointments, and help keep the salon running seamlessly. Key Responsibilities: Delivering a warm, luxury welcome to all clients. Managing the salon diary: booking, rescheduling, and confirming appointments. Handling phone calls, emails, and client enquiries with efficiency and care. Processing payments and ensuring accurate record-keeping. Supporting stylists by keeping the salon organised and on schedule. Promoting services, treatments, and retail products where appropriate. Maintaining high standards of cleanliness and presentation across reception and the wider salon. About You We’re searching for someone polished, confident, and dedicated to outstanding service. You’ll bring: Previous experience in reception, front-of-house, or customer service (salon/spa experience is a plus). Excellent communication and people skills. Strong organisational skills and meticulous attention to detail. The ability to multitask in a busy, fast-paced environment. A professional appearance and a genuine passion for client care. Confidence using booking systems and basic computer software. What We Offer A stylish, creative, and supportive working environment. Ongoing training in salon systems and luxury client experience. Staff discounts on hair services and retail products. Opportunities for growth within a prestigious, fashion-forward brand. If you’re passionate about people, beauty, and creating exceptional client experiences—and you’re confident being the welcoming face of our salon—we’d love to meet you. Apply today with your CV via the link we'd love to hear from you!