InterSystems is looking for a Manager, Technical Services Frontline to lead a team in Windsor, UK. This role involves overseeing the frontline team to ensure high-quality customer service and adherence to SLAs while also focusing on staff development and process improvements. The ideal candidate should possess strong leadership skills, excellent communication abilities, and a customer-focused mindset. Key responsibilities include daily service operations oversight, project management, and quality assurance implementation within the team.
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