? Join Our Front Desk Team at Great Hallingbury Manor ?
Are you ready to take the next step in your hospitality career? We're looking for a friendly, professional, and detail-oriented Hotel Receptionist to be the welcoming face of our beautiful manor hotel. If you thrive in a fast-paced environment and love creating memorable guest experiences, we want to hear from you
What You'll Be Doing- As part of our Hotel Reception team, you'll play a key role in delivering exceptional service. Your responsibilities will include:
* Handling reservations and guest enquiries
* Managing check-ins and check-outs smoothly
* Processing payments accurately
* Responding to calls and emails with professionalism
* Ensuring every guest feels valued and cared for
What we're looking for a Hotel Receptionist who:
* Has previous experience in hotel reception
* Is confident using hotel reservation systems and MS Office
* Communicates clearly and warmly, both in person and in writing
* Has a keen eye for detail and a proactive attitude
* Enjoys working as part of a team and taking ownership of their role
We believe in rewarding our team's dedication and passion. You'll enjoy:
* Career development opportunities and apprenticeships
* Access to our Employee Assistance Programme via Hospitality Action
* Auto-enrolment pension scheme
* Wagestream access – get paid when you need it
* A supportive, inclusive team culture
* The chance to grow within a dynamic group of 13 hotels across East Anglia and Surrey
Surya Hotels is part of the Flying Trade Group, a diverse and growing business with interests in hospitality, food manufacturing, construction, property, and leisure.
At Great Hallingbury Manor, we embrace our values: "Ownership with Personality" – and we're looking for team members who do the same.
If this sounds like the perfect fit for you, we'd love to hear from you. Apply today and start your journey.
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INDFOH