Customer Service Advisor - Doncaster Job Title: Customer Service Advisor Location: Doncaster Salary: £12.71 per hour Hours: Tuesday to Saturday, 8:00am - 5:00pm About the Company: Our client is a well-established, national home improvement retailer, supplying a wide range of products to customers across the UK. With a strong reputation for quality and customer satisfaction, they are committed to delivering a seamless experience from purchase through to delivery. The Role: We are currently recruiting for Customer Service Advisors to join a busy and fast-paced team based in Doncaster. This role focuses on proactive customer communication, ensuring customers are fully informed and prepared ahead of their scheduled deliveries. Key Responsibilities: Making a high volume of outbound calls to customers regarding upcoming deliveries Confirming delivery details and ensuring accuracy of customer information Providing clear, friendly, and professional communication at all times Handling customer queries and resolving issues efficiently Updating internal systems with relevant call outcomes and notes Working towards daily and weekly call targets What Were Looking For: Excellent communication and interpersonal skills Previous customer service or call centre experience is desirable Ability to work in a high-volume, target-driven environment Strong attention to detail and organisational skills A positive, proactive attitude with a focus on customer satisfaction Whats on Offer: Competitive hourly rate of £12.71 Supportive team environment Opportunity to gain experience within a reputable national organisation If youre a confident communicator who enjoys engaging with customers and thrives in a busy environment, wed love to hear from you.