IT Technician £32,000 6-Month Fixed-Term Contract Edinburgh (On-site) A leading Law firm is seeking a full-time, office-based Local IT Technician for a six-month fixed-term contract in Edinburgh. The role involves providing high-quality first-line IT support, assisting with hardware and software management, supporting account administration, and helping deliver IT projects and office moves. Key Responsibilities: * Provide first-line technical support for incidents and service requests, meeting agreed service level targets. * Respond to escalations from both internal tech support teams and the global service desk. * Build and configure laptops for new joiners and as part of equipment replacements. * Manage end-user hardware assets including laptops, desktops, monitors, peripherals, printers, and mobile devices. * Maintain accurate records in the asset tracking system. * Support account administration in Active Directory and other business applications. * Assist with the setup and troubleshooting of audiovisual conferencing systems. * Provide logistical support during office moves and assist in project delivery where required. Skills and Experience Required: * 1-2 years’ experience in an IT service desk or similar technical support role required. * Strong customer service orientation with a focus on clear communication and problem-solving. * Experience with hardware management and basic networking principles is desirable. * Ability to document actions accurately and follow established communication and escalation procedures. If you consider yourself a team player with excellent communication skills, have a strong customer-first mindset, and can demonstrate the ability to manage competing priorities please apply