Company Bio: Entrepreneurial Leader Heroux-Devtek, the world’s 3rd largest producer of landing gear, serves the civil and military aerospace markets from production facilities in North America and Europe. The Company’s longevity, flexibility, and track record for the development and implementation of innovative production systems have distinguished it as a leader in the domain. With its most recent acquisitions, Heroux-Devtek is bolstering its status as one of the foremost landing gear, actuation and hydraulic system designers and manufacturers in the global aerospace industry. Division info: Located in Runcorn, United Kingdom, our newly extended 120,000 sq. ft. facility is a fully integrated site offering comprehensive manufacturing, repair, and overhaul services to the major players in the landing gear industry. Designated as a Center of Excellence, the facility specializes in surface treatment and assembly of small to medium sized landing gear systems. As a key part of the Centre of Division, supports several global programs, including: Gripen – SAAB, Hawk - BAE Systems, KF21 - Hanwha Aerospace, AW101 - Leonardo Helicopters. With a strong focus on cutting-edge technology, advanced manufacturing processes, and lean techniques, we are committed to delivering high-value, precision-engineered components for complex landing gear systems. Job Summary: Heroux-Devtek UK is looking for a Program Manager to be responsible for managing HDUK’s contracts with two of the major worldwide aerospace primes. This role will be also the principal point of contact within the organisation for the relevant customers. The Program Manager will take ownership of the Programme internally to ensure customer deliveries are provided to the required quality and on-time standards, while ensuring the Programmes ongoing profitability. As a member of a high-performance team the ability to use informal leadership as well as being a skilled communicator to influence within the organisation is a key to success for this role. The Programme Manager will also be responsible for reporting internally on the Programmes performance. Where a product is under development there is a greater emphasis on Project Management of Engineering activities and reporting / managing accordingly, and correspondingly less emphasis on Production – related activities Key Responsibilities: Maintain familiarity with contractual relationships and current business relationship with designated customers. Act as primary point of contact with the customer and organise review meetings accordingly. Identifying New Business Opportunities and associated proposal preparation. Contract drafting and negotiation in support of New Business Opportunities or contractual changes. Manage routine order intake including contract review. Measure and monitor the overall performance of the Programme and manage the Key Performance Indicators. Creation and deployment of a recovery plan if required. Communication of improvement opportunities and inefficiencies to senior management Resolution of disputes with the customer and management of customer complaints and comments. Ensure that HD - UK’s export control policies are complied with Any other requirements that may be needed to support the Programme Requirements University degree in Business Administration, Engineering or equivalent APM Qualification or equivalent Minimum 5 years of Experience in the manufacturing sector, preferably in the aerospace industry Literacy in Contractual, Financial and Project Management issues Microsoft Office ability and Knowledge of MRP systems Experience in a similar role would be appreciated. Candidates should exhibit: Ability to influence and work with People Excellent attention to detail and a methodical approach to tasks. The ability to draft documents/presentations clearly and concisely. Evidence of previous experience in face-to-face negotiation and a track record of customer interaction. Pragmatism, tenacity and the ability to think laterally to resolve problems. Strong team working skill What we Offer? Generous group pension plan with up to 7.5% employer contribution matched by employees. Competitive salaries tied to performance, reviewed annually for fairness. Standard 37-hour week, Annual leave 25 days bank holidays Company funded medical benefits. Supportive environment investing in growth through mentorship and training. Cultivating a culture where diversity is valued and respected, fostering innovation and organizational success. Our motivating work environment and leadership approach empower individuals to enact meaningful change and contribute positively to the organization's success. Friend referral bonuses and loyalty programs are accessible, providing incentives for referrals and encouraging loyalty among employees. Social events like BBQs and Christmas parties for team building and fostering a vibrant workplace culture. Héroux-Devtek aims to grow as an industry by meeting customer expectations through the dedication and commitment of its people. Heroux-Devtek emphasizes a culture cantered on the "4 Rs": Respect, Responsibility, Recognition, and Resilience. This entails fostering quality relationships with customers, colleagues, and suppliers, ensuring quality delivery and fairness, acknowledging employee achievements, and promoting flexibility, openness, and tenacity among employees. This approach contributes to a stable workforce and reinforces an entrepreneurial spirit, guiding employees towards shared objectives. Equal Opportunity to Employees: We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. All qualified applicants will receive consideration for employment without regard to any of these characteristics. User privacy is paramount, we are committed to safeguarding your personal data in compliance with GDPR regulations