Our client, a freight forwarder is looking for a Freight Sales Support and administrator to be part of their UK Sales team.
Job summary
* To manage the gathering of sales leads and action initial contact via phone with prospects
* Liaise with the field sales executives regarding warm leads
* Assist the head of sales with statistic gathering, report writing, database management.
Key roles and responsibilities
* Assist the Head of Sales in the execution of their duties in support of the Managing Director’s vision of the company to become more competitive and profitable.
* To build and increase the company’s customer base including further promoting the awareness for the company. To manage & generate new leads and identify new prospects for the UK sales team, by telephone calls and e-mails
* To diarise and plan all follow up calls and actions on e-mails. Fully planned days’ work for telephone calls and planning of follow up. Recording of all actions and follow up required
* Communicating information to relevant members of the external sales Team
* Follow up of old leads, as requested by the sales team members
* Ensure Input of data into CRM program / reporting system, of daily sales activity including records of all sales, sales calls, presentations, closed sales, and follow up activities.
* To source and make cold calls to potential new clients and build portfolio of clients exclusively for the company.
* Maintain and update the SharePoint database for filed customer rates
* Compile monthly reports of actual turnover from new accounts won by the sales team
* Maintain and report on stock levels of sales materials, brochures etc, place new orders
Skills, Experience and Competencies
* Preferred experience in a Sales administrator or Sales support role
* Ability to work under strict deadlines
* Coordination and handling of sales related activities
* Demonstrate high quality communication skills
* Proficient with Microsoft packages especially Excel as well as have general PC knowledge
* Experience and understand of logistics processes preferred but not essential, as training will be provided
* Must be able to prioritise and organise own workload with attention to detail
* Able to work independently and as part of a team