Summary
We are looking for a Holidays Maintenance Assistant for North Cornwall Holidays.
We have an opportunity for a Holidays Maintenance Assistant to work within our North Cornwall region which spans from Mawgan Porth in the south up towards Bude in the north of Cornwall. Our visitors come to the area for the unspoilt coast with its imposing headlands, hidden coves, stunning beaches and all that the North coast and surrounding countryside has to offer. Many of our visitors stay a little longer in one of our 30 holiday cottages. There are a variety of buildings offering very different experiences including Doyden Castle, the quirky Birdcage, idyllic Boscastle Elm Cottage and the statuesque Pentire Head Farmhouse.
Hours: This role is based on 910 annualised hours, where the amount of hours you work each month may vary, however your salary will be paid in 12 equal instalments over the year. 17.5 hours per week or roughly 3 days a week with agreed non-working days.
Contract: Permanent
Salary: £12,057.50 pro rata (FTE £25,837.50 per annum)
Interview dates: Tuesday 28th April or Wednesday 29th April
Anticipated start date: 1 May 2026
Due to the remote access of some our properties, please check how you would commute before applying.
Please provide a CV when applying for this role.
What it's like to work here
To find out more about what it’s like to work within “Holidays” at the National Trust,
Working alongside our Team Leaders, you will support the Holidays Operation Team in the delivery of our growing holidays business.
What you'll be doing
Working alongside our Team Leaders, you will support the Holidays Operation Team in the delivery of our growing holidays business.
As the Holidays Maintenance Assistant, you'll assist with the day-to-day cleanliness and presentation of the National Trust’s buildings and outdoor spaces, which includes planned buildings maintenance, reactive repairs and compliance checks.
You’ll turn your practical hand to all sorts of minor maintenance issues ensuring all our holidays cottages are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries. Duties such as minor maintenance, repairs, decorating and painting will form a core part of the role, both inside and outdoors.
You’ll ensure the highest standards of customer service across the area by always implementing a ‘customer comes first’ attitude. General maintenance work and helping within other teams will also form part of your role.
Who we're looking for
We’d love to hear from you if you’re:
•Able to carry out minor maintenance, repairs, painting and decorating tasks to keep our holiday cottages in good working order
•Able to demonstrate an awareness of Health & Safety and Compliance
•Committed to delivering excellent customer service with a clear 'customer comes first' approach
•Happy to work as part of a team and have good communication skills
•Physically able to undertake manual work, including unloading deliveries and are willing to commute to remote properties
•Prepared to work alongside different teams, support wider operations and help with general manual tasks as needed
The package
The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
•Substantial pension scheme of up to 10% basic salary
•Free entry to National Trust places for you, a guest and your children (under 18)
•Rental deposit loan scheme
•Season ticket loan
•EV car lease scheme (for roles that meet the salary criteria)
•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
•Flexible working whenever possible
•Employee assistance programme
•Free parking at most Trust places