We are looking for a talented Business Analyst to join our team and play a key role in delivering change projects across the business. In this position, you will translate business needs into clear, actionable requirements for our technology teams, helping to bridge the gap between strategic objectives and effective technical solutions. You will be responsible for analysing business processes, systems and operational procedures to support business change initiatives and IT improvement programmes, contributing to the delivery of efficient and impactful solutions across the organisation.
This is a hybrid role based in our Leeds office, with the requirement to be in the office 3 days a week.
Benefits
* Salary - Up to £54,000
* Bonus scheme - on target bonus - 7.5%
* Pension scheme - contribute up to 5% of your salary and Openwork will match you and put in an extra 5%
* Critical illness cover
* Income protection
* Death in service - 4x salary
* 27 days holiday + bank holidays, with the opportunity to buy up to an additional 10 days
* A range of other flexible benefits to include private medical insurance, dental insurance and much more.
Key Responsibilities
* Conduct business and systems analysis to support business charge initiatives and project delivery.
* Work closely with stakeholders to understand business needs and translate them into clear functional and technical requirements.
* Facilitate workshops and stakeholder sessions to gather, validate, and prioritise requirements.
* Analyse data from multiple sources to identify trends, insights, and opportunities for technology solutions.
* Produce and maintain clear documentation including requirements, use cases, process flows, data mapping and governance materials.
* Collaborate with business SMEs, project teams, and technology teams to ensure requirements are understood and solutions are effectively delivered.
* Analyse current processes and workflows to identify opportunities for improvement, efficiency, and technology enhancement.
* Support the implementation and evaluation of process improvements, while acting as a key liaison between business stakeholders and technology teams.
Qualifications / Experience
* Experience within financial services, particularly in areas such as wealth management, mortgages, or protection products.
* Experience of product owner responsibilities and how this supports analysis.
* Proven experience in business systems analysis, translating business needs into clear functional and technical requirements.
* Strong data analysis skills with proficiency in tools such as SQL, Excel, Tableau, or similar technologies.
* Solid understanding of business process analysis, process modelling, and process improvement methodologies.
* Excellent communicator, stakeholder management, and facilitation skills with the ability to simplify complex information.
* Strong analytical and problem-solving abilities, with a structured approach, attention to detail, adaptability, and a continuous improvement mindset.
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