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Box office assistant

Clacton-on-Sea
West Cliff Theatre Trust
Box office assistant
Posted: 23 February
Offer description

Job Overview

We are seeking a dedicated and organised Office Assistant to support our administrative team. The successful candidate will play a vital role in ensuring the smooth operation of daily office functions, providing excellent guest services, and assisting with management tasks. This paid position offers an excellent opportunity for individuals interested in developing their skills within a professional environment that values efficiency and hospitality.

Duties

* Answering and directing phone calls, managing correspondence, and handling enquiries with professionalism
* Organising meetings, appointments, and maintaining schedules for management staff
* Assisting with administrative tasks such as filing, data entry, and document preparation
* Providing exceptional guest services by welcoming visitors and ensuring their needs are met
* Supporting management with various organisational tasks to improve office efficiency
* Maintaining the organisation of office supplies and ensuring the workspace remains tidy and functional
* Assisting with event planning or hospitality arrangements when required
* Managing incoming mail and deliveries, coordinating couriers as necessary

Requirements

* Proven experience or background in hospitality, or guest services is preferred
* Excellent organisational skills with the ability to prioritise tasks effectively
* Strong communication skills, both written and verbal
* Friendly and professional demeanour with a focus on delivering outstanding guest service
* Ability to work independently as well as part of a team in a fast-paced environment
* Proficiency in Microsoft Office Suite or similar programmes and ability to learn Spectrix Box Office system
* Previous experience in an administrative or customer-facing role is advantageous

This position offers a dynamic work environment where organisational skills and customer service excellence are highly valued. The ideal candidate will be proactive, adaptable, and eager to contribute positively to our team.

Job Type: Full-time

Pay: From £24,420.00 per year

Benefits:

* Company pension
* Free parking
* On-site parking
* Sick pay

Ability to commute/relocate:

* Clacton-on-Sea CO15 1LE: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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