Job Overview
To support the O&M Team in organising workload and working cooperatively with other parts of Mitie.
The Opportunity
This is an opportunity to join the leading and fastest growing solar business in the UK, with a strong, experienced team, fantastic reputation and track record
Are you the person who can help Custom Solar to decarbonise the UK through the deployment of solar energy?
Main Duties
1. Documentation creation, control and review (including engineer schedule, RAMS, POs, quotes and other, as required)
2. Tracking progress of works and timeframes of completion of remedial works
3. Internal communication with the O&M Manager, Operations Team, Procurement Team and Senior Engineers on site
4. Wider communication with other Mitie teams where work is outsourced (i.e. landscaping teams, engineering teams)
5. External communication with suppliers (materials required on site, MEWP hire, subcontractor hire, H&S systems incl. Avetta)
6. Weekly report on work undertaken and planned in relation to the overall queue of works, incl. highlighting concerns
7. Weekly briefing with engineers during the team meetings, answering any additional questions regarding the works
8. Providing remote support for engineering teams on site, adjusting to the changing conditions (weather impact, lifter issues, client issues, etc)
9. Highlighting new client requirements to the team management and implementing new ways of working as necessary (i.e. changes to H&S policies)
10. Work closely with the data analyst and asset manager to identify required remedial works for contracted assets
11. Work closely with the asset manager to support liaison with Operations where a warranty remedial is required (especially relating to sites with LDs)
12. Highlighting any unusual issues and considerate problems to the team management for consideration in the future
13. Organise meetings and actively participate in already established regular meetings, providing detailed information on current works
14. Ensuring tracking systems are reflecting current state of works
15. Monitoring the maintenance inbox, distributing tasks to the relevant team members, allowing queries to be redirected from individual manager inboxes
16. Attending client meetings and providing information in a professional manner
17. Handling queries from other departments in line with set up processes and SOPs
18. Independently breaking down bigger works into steps and managing the organisation of the individual steps, with technical support from management where needed
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Safi Hasan at .